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Questions To Ask Your ERP Software Vendor

Questions To Ask Your Vendor When You Buy An ERP Software


The significance of your ERP implementation in your business completely depends on your vendors. In this blog find out the top 6 questions, you can ask your vendor for a better ERP selection.


Most of the organizations simply assume that they have selected the right ERP software by simply evaluating the features and benefits, is, in fact, a great reason for the chaos. Although there are many activities that should anticipate the ERP selection process. While primarily managing some of the most important processes a good ERP system should have an impact on every process that a business consists of. 


Your ERP implementation completely depends on your vendor, how he understands your business needs and requirements. But the question here is, how you can evaluate your vendor as per your requirements. The questions that we are adding here would probably lead your business in the right direction.


1. Does This ERP Software Meet My Business Needs?

A business's success depends on its distant future. Try with an evaluation of your recent business growth in the market, gather information about your customers and how your business has changed in recent years.

The technology counter advises the users to make a separate requirement adoption check-lists before going for the selection of the ERP software. Basically, a checklist ensures you don’t miss anything important.


Software selection should always be focused on the needs and vary by time and effort you put in the process. To determine you are approaching the right process, develop a clear and comprehensive list of your requirements for your ERP, and ask the vendor whether his software functions meet your needs or not. While assessing your needs and requirements use every resource available to make this list unique.  Before meeting your vendor, listen to executive management, and your customers.


2. What ERP Technologies Do You Offer?

Coming to the technical part we suggest every user of technology counter to grade technical requirements as per your organization’s needs. Evaluation and selection of ERP solutions are significant for a successful ERP implementation. Quality in the selection of technical needs will have a long term impact on the working style of the organization. Consider these ERP technology trends, be sure to ask your vendor about the technology upgrades. Check out the some top ERP Technology trends as follows:


  • Two-Tier ERP
  • Artificial intelligence
  • Mobile ERP
  • Direct machine integration
  • Cloud ERP

Whether the solution is fit for your organization or not, can only be ensured after the evaluation test of the solution for your technical needs? To ensure everything is at the right place you can ask your vendor for a demonstration as well. 


Stats For ERP Software


3. What Are The Functionalities And Ease Of Use?

Your vendor may offer excellent, full-featured business ERP management software. However, many times the software's functionality provides a solution for some sections. The best part about ERP software is the integration functionality between other programs. Be sure to ask about integration capabilities.


Advance ERP packages offer different functionalities for diverse user base over the cloud, technology counter suggests every user shortlist the challenges they have faced and mark which functionality performs better in countering them.   


Carry in a demonstration to examine the live status even before it goes live. Analyze whether the application is fulfilling your end-user needs or not. Make sure your vendor that the technology you are willing to implement in the organization supports multi-company/multi-site functions. Do a full realization of the speed and impact on the end-user to make sure your end-user finds it easy to access. 


Read More About: Common Myths About Buying An ERP Software, Busted


4. Which ERP Software Deployment Should I Go For?

Before deciding on the deployment whether you will go for an on-premises or a cloud-based ERP arrangement, Technology Counter suggests organizations should assess a few elements, such as appropriate web network, membership type installments, and accompanies advantages, taking into account representatives who work remotely.

Then again, the on-premises arrangement requires a committed IT staff, cutting-edge servers and equipment in-house, and enormous forthright charges, which is reasonable for the individuals who need to have the product all alone servers.


5. Things You Should Check For The Right Deployment Decisions

  • Economics
  • Business Process
  • Availability of Customization
  • Maintenance Required
  • Innovation pace

While it might seem complicated, but once you compare the options and consult with your vendors, while focusing on your needs. You can map the strategy that’s right for your organization. 

Why business implement ERP


6. How Much Truly Does An ERP Implementation Costs?

In this section, we will try to instruct you about ERP pricing structure. With facts and stats about ERP implementation budget and cost. We advise you to go through each point for a better understanding of your ERP implementation. As most of the vendors don’t calculate the cost of the time and effort they put in the process, it would be better if you consider the vendors who offer fixed-budget billing.


Estimation of return of investments (ROI) will be a key factor in your negotiating process with shortlisting all the requirements to always be ready for different outcomes. Enquire about best comparisons from our experts for advance evaluation of the total costs to avoid further hidden charges from your vendors. Evaluate carefully if your organization can truly afford the system for a long period of time or not.


Keep these three types of costs in mind when calculating the total cost of the ERP buying and implementation process:

  • Initial costs
  • Ongoing costs
  • Avoided costs

"Ask your vendor for a free demo during analyzation of maintenance and upgrades your business requirements."

“ERP improves 95% of businesses that implement it”._linchpinseo


7. How Long Will It Take to Implement Your Software?

We’ve all heard horror stories about those long ERP deployments and years-long projects. Despite ERP implementation one of the major projects for an organization. Generally, there is no standard timeframe for an ERP project implementation because it varies depending on several circumstances. 


Implementing an ERP project takes anywhere from 6 months to 2 years. Its complicated stuff that involves re-engineering the most important functions of a business is one anther reason that ERP implementations take such a long period of time. Be sure to ask for a realistic implementation time-frame based on the size of your company and its goals. The faster you implement, the faster you earn ROI.

Get Help

The benefits of having ERP software are many, yet lots of companies are still using outdated manual systems. Get your ERP Software decision making help from our experts. There are business ERP software options available to suit your size and budgets. 



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