Freshsales

Your sales force needs a better CRM.

Freshsales is a sales CRM product by Freshworks, making it easy for businesses of all scales to attract, close, manage, and nurture the leads. With a highly intuitive User Interface and powerful features including built-in phone & email, visual deal pipeline, intelligent workflow automation, AI-based lead scoring, and customizable visual reports & dashboards.

Freshsales gives businesses everything essential to manage & scale the sales without having to switch multiple tools. Freshsales is GDPR compliant with several GDPR specific enhancements features and. The Freshsales marketplace is currently hosting over 75 apps that are seamlessly integrated with it enhancing its productivity.

Some of the critical features of Freshsales include:

• Two-way Email Sync
• AI-based lead scoring
• Workflow automation
• Built-in phone and email
• iOS and Android Apps
• Visual sales pipeline

The built-in email having two-way email sync ensures sales reps never leave the CRM to access their inbox. Email tracking feature enables the user to know when and how many times an email opens, or a link clicked on. The users are allowed to create personalized sales campaigns with email templates. Insightful email metrics help the users understand which emails performed well and which didn't.

Freshsales arrives with an in-built phone powered by Freshcaller that enables direct calling with a single click on the contact's phone number. The user can set up, buy the local numbers, enable call-recording, and set up IVRs in a matter of a few minutes. The user is allowed to add notes, make appointments, as well as schedule tasks.

The 360-degree view gives the user an in-depth customer insight on prospects, allow them to plan relevant conversations, and the track the touchpoints using activity timeline. Also, Freshsales collects data & segments activities based on the behavior of a contact. The user gets a perspective on leads with lead scoring, and prioritize more critical follow-ups.

Now, the visual sales pipeline gives total visibility of deals on various stages. The user can sort & filter by close dates, which helps to make more guided decisions to climb up the sales ladder. Moreover, the drag & drop navigation lets the user move a deal across the sales pipeline onto any stage.

The visual sales reports & revenue analytics monitor the progress of the sale and identifies successful campaign by source, territory, sales rep, and more. Freshsales mobile apps for Android and iOS lets the user access deals while on-the-move and stay up-to-date on prospects at all times.

• Software Accessible

  Cloud Based

  On Premises

  Hybrid

  Any

• Run On Mobile Browser

  Yes

  No

• Offers Free Trial

  Yes

  No

• Payment Options

  Yearly

  Monthly

  Onetime

  Transaction

• Lifetime Free Plan

  Yes

  No

• APIs Available

  Yes

  No

• Customization Possible

  Yes

  No

• Available Support

  Email

• Desktop Platforms

  Web App

  Windows

  Macintosh

• Mobile Platforms

  No

  No

• Languages Available

  Chinese (Mandarin)

  English

  French

  German

  Italian

  Polish

  Portuguese

  Russian

  Spanish