HoduCC - Omnichannel Contact Center

HoduCC - Omnichannel Contact Center

Sold by : HoduSoft
Free Demo Get Pricing
HoduCC - Omnichannel Contact Center

HoduCC - Omnichannel Contact Center

Free Demo Get Pricing

Description

Improves productivity, facilitates business communication, and gives faster ROI by 200%


HoduCC Omnichannel offers a smoothed out start to finish correspondence arrangement. Its compelling utilization of information permits consistent experience across all channels including Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business and Instagram.

Improve business correspondence and upgrade client experience with omnichannel contact focus programming (HoduCC). We offer the ultimate end-to-end communication solutions that boost the productivity and efficiency of agents. The contact center software undoubtedly accommodates the demands of sales and operations. Also, it presents an extensive range of features and functionality. If there is a necessity for customization, we can absolutely match your requirements. 

HoduCC is a perfect choice to deliver quick, improved, and measurable call center operations, and win over customers. Its distinct functionalities make it a preferred choice among the call center businesses. 

Have look at the key features of HoduCC:

  • Predictive Dialer
  • Auto Dialer
  • Automatic Call Distribution
  • Multi-level IVR
  • Real-time Analytics & Reports
  • Skill-based Mapping
  • Single-tenant/Multi-tenant
  • WebRTC Phone

Features

Appointment Management
Call Sharing
Dashboard
Live Chat
Live chat system
Social Media Integration
Surveys & Feedback
Call Center Management
Call Routing
Contact Management
Progressive Dialer
Campaign Specific Caller ID
Campaign Specific Caller ID
Surveys
CRM
Call Results
Outbound Call Center
Real Time Reporting
Call Queuing
Interactive Voice Response
Call Center
Real Time Monitoring
Voice Mail
Ring Groups
Real-time Scheduling

Specifications

  • Software Accessible

    Cloud Based
    On Premises
    Hybrid
    Any
  • Run On Mobile Browser

    Yes
    No
  • Offers Free Trial

    Yes
    No
  • Payment Options

    Yearly
    Monthly
    Onetime
    Transaction
  • Lifetime Free Plan

    Yes
    No
  • APIs Available

    Yes
    No
  • Customization Possible

    Yes
    No
  • Device Support

    Desktop
    Tablet
    Mobile
    iPad
  • Available Support

    Email
    Phone
    Live Support
    Training
    Tickets
  • Desktop Platforms

    Web App
    Windows
    Macintosh
  • Mobile Platforms

    No
    No
  • Languages Available

    English

HoduCC - Omnichannel Contact Center Best Pricing Plan

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Screenshots

Company Details

HoduSoft

HoduSoft

https://hodusoft.com/hoducc 201-Sarthik II, Opp. Rajpath Club, Sarkhej - Gandhinagar Hwy, Bodakdev, Ahmedabad, Gujarat, India - 380054.

Overall Reviews Ratings


Overall rating
Features
Ease of Use
Value For Money
Customer Support

100% of Users recommend this software

FAQ's

No, HoduCC - Omnichannel Contact Center does not offer a lifetime free plan for its users.

Appointment Management
Call Sharing
Dashboard
Live Chat
Live chat system
Social Media Integration
Surveys & Feedback
Call Center Management
Call Routing
Contact Management
Progressive Dialer
Campaign Specific Caller ID
Surveys
CRM
Call Results
Outbound Call Center
Real Time Reporting
Call Queuing
Interactive Voice Response
Call Center
Real Time Monitoring
Voice Mail
Ring Groups
Real-time Scheduling

Yes, APIs are available in HoduCC - Omnichannel Contact Center.

Yes, HoduCC - Omnichannel Contact Center offers customization for its users.

Yes, HoduCC - Omnichannel Contact Center runs on mobile browsers.

For support, you can contact HoduCC - Omnichannel Contact Center through : Email,Phone,Live Support,Training,Tickets

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Page Last Updated On 8 Mar 2021
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