ProProfs Chat

ProProfs Chat

Sold by : ProProfs
Free Demo Get Pricing
ProProfs Chat

ProProfs Chat

Free Demo Get Pricing

Description

Offer Instant, Delightful Customer Support Experience


ProProfs Chat is a responsive customer support software designed for both small and enterprise users. This live support software enables you to monitor, engage and offer solutions to your visitors/customers.

ProProfs Chat is a SaaS-based customer support solution that is apt for all business sizes. It is the perfect support software that enables your operators to offer anytime, anywhere solutions.


It is a fast, easy-to-use live chat tool that helps your operators to power up customer support experience through instant, delightful solutions. You can monitor your website visitors and initiate a chat during strategic moments.


You can also let your customers know about the latest updates and upcoming sales through features like Announcement and identify upsell opportunities.


Besides this, we even offer 100+ customization options that help you build a support experience that matches your customer’s expectations. And on top of that, we’ve got more than 50+ integration options that help you create your own support bundle.

Features

Analytics
Analytics/ROI Tracking
Automatic Chat Translation
Automatic Greetings
CRM
Chat / Messaging
Chat History
Chat Widget
Co-Browsing
Communication Management
Contact Database
Contextual Guidance
Contextual Guidance
Customer Segmentation
Customer Service Analytics
Customer Support Tracking
Customizable Branding
Dashboard
Feedback Collection
Feedback Management
File Sharing
For Healthcare
For Sales
Google Analytics, Webmaster & Sitemap
Human Handover
Knowledge Base
Knowledge Database
Knowledge Management
Lead Capture
Lead Management
Lead Qualification
Lead Scoring
Live Chat
Mobile Development
Multi Website Support
Multi-Channel Communication
Multi-Language
Multiple Scripts
On-Demand Communications
On-Screen Chats
Onboarding
Persistent Chat
Personal Greetings
Personalization
Pre and Post Chat Forms
Proactive Chat
Proactive Invitations
Real Time Monitoring
Screen Sharing
Self Service Portal
Social Media Integration
Supervise Chats
Surveys & Feedback
Third Party Integration
Transfers / Routing
Transfers/Routing
Visitor Targeting
Visitor Tracking
Web App Development
Website Visitor Tracking

Specifications

  • Software Accessible

    Cloud Based
    On Premises
    Hybrid
    Any
  • Run On Mobile Browser

    Yes
    No
  • Offers Free Trial

    Yes
    No
  • Payment Options

    Yearly
    Monthly
    Onetime
    Transaction
  • Lifetime Free Plan

    Yes
    No
  • APIs Available

    Yes
    No
  • Customization Possible

    Yes
    No
  • Available Support

    Email
    Phone
    Live Support
    Training
    Tickets
  • Desktop Platforms

    Web App
    Windows
    Macintosh
  • Mobile Platforms

    Yes
    Yes
  • Languages Available

    English
  • Software Integrations

    Microsoft Dynamics-1
    Salesforce-2
    Zoho CRM-3.SugarCRM-4
    Infusionsoft-5
    FogBugz-6
    Highrise-7
    Nutshell-8
    DNN-9
    Drupal-10
    Joomla-11
    LightCMS-12
    WordPress-13
    Kentico
    WHMCS
    Wix-14
    3dCart-15
    Magento-16
    Shopify-17
    Volusion-18
    X-Cart-19
    Zen Cart-20
    Bigcommer

Screenshots

Video

Company Details

ProProfs

ProProfs

https://proprofs.com/chat/ 929 Colorado Avenue, Santa Monica, California, United States of America - 90401.

Overall Reviews Ratings


Overall rating
Features
Ease of Use
Value For Money
Customer Support

100% of Users recommend this software

Click To Contact

FAQ's

Yes, ProProfs Chat offers a lifetime free plan for its users.

Analytics
Analytics/ROI Tracking
Automatic Chat Translation
Automatic Greetings
CRM
Chat / Messaging
Chat History
Chat Widget
Co-Browsing
Communication Management
Contact Database
Contextual Guidance
Customer Segmentation
Customer Service Analytics
Customer Support Tracking
Customizable Branding
Dashboard
Feedback Collection
Feedback Management
File Sharing
For Healthcare
For Sales
Google Analytics, Webmaster & Sitemap
Human Handover
Knowledge Base
Knowledge Database
Knowledge Management
Lead Capture
Lead Management
Lead Qualification
Lead Scoring
Live Chat
Mobile Development
Multi Website Support
Multi-Channel Communication
Multi-Language
Multiple Scripts
On-Demand Communications
On-Screen Chats
Onboarding
Persistent Chat
Personal Greetings
Personalization
Pre and Post Chat Forms
Proactive Chat
Proactive Invitations
Real Time Monitoring
Screen Sharing
Self Service Portal
Social Media Integration
Supervise Chats
Surveys & Feedback
Third Party Integration
Transfers / Routing
Transfers/Routing
Visitor Targeting
Visitor Tracking
Web App Development
Website Visitor Tracking

Yes, APIs are available in ProProfs Chat.

Yes, ProProfs Chat offers customization for its users.

Yes, ProProfs Chat runs on mobile browsers.

For support, you can contact ProProfs Chat through : Email,Phone,Live Support,Training,Tickets

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Page Last Updated On 27 Jan 2021
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