SparkTG

SparkTG

Sold by : Spark TG Info Pvt Ltd
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What is SparkTG Software?

Delivers Exceptional Customer Experience


SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete agent & contact center tracking by real-time dashboards, reports & recording.

SparkTG's contact center solution not only gives your callers an exceptional experience but also helps you with complete tracking by giving you a complete picture of the inbound and outbound calls from your company along with all agent activities that help enhance and optimize their performance.

The solution is feature-rich and being an OEM for the product as well an organization with rich development experience, we keep innovating the product by adding features that help organizations fulfill their telephony requirement and overcome challenges, thereby helping them grow.

The complete solution is hosted in our data center. We have a multi-operator PRI setup making the solution completely redundant and scalable. To give a perspective of the solution capability we are servicing clients with single as well as distributed agent/contact center location setups.

A few of our clients are having more than 500 Agents. Some of our top client lists include Aakash Institute, Travel Triangle, Common Services Center (DeitY, GoI), ShipRocket, Tech Mahindra Foundation, Fortis Hospital, FirstCry, Ramada, Radisson to name a few. 

We have all the APIs and Webhooks required for CRM integration and have integration with multiple CRM providers.

SparkTG Screenshots

SparkTG Best Pricing Plan

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SparkTG Features

API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number

SparkTG Specifications

  • Software Accessible

    Cloud Based
    On Premises
    Hybrid
    Any
  • Run On Mobile Browser

    Yes
    No
  • Offers Free Trial

    Yes
    No
  • Payment Options

    Yearly
    Monthly
    Onetime
    Transaction
  • Lifetime Free Plan

    Yes
    No
  • APIs Available

    Yes
    No
  • Customization Possible

    Yes
    No
  • Device Support

    Desktop
    Tablet
    Mobile
    iPad
  • Available Support

    Email
    Phone
    Live Support
    Training
    Tickets
  • Desktop Platforms

    Web App
    Windows
    Macintosh
  • Mobile Platforms

    No
    No
  • Languages Available

    English

SparkTG Company Details

Spark TG Info Pvt Ltd

Spark TG Info Pvt Ltd

https://www.sparktg.com/ B906, Advant Navis Business Park, Sector 142, Noida, Uttar Pradesh, India - 201304.

Overall Reviews Ratings


Overall rating
Features
Ease of Use
Value For Money
Customer Support

100% of Users recommend this software

SparkTG FAQ's

No, SparkTG does not offer a lifetime free plan for its users.

API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number

Yes, APIs are available in SparkTG.

Yes, SparkTG offers customization for its users.

Yes, SparkTG runs on mobile browsers.

For support, you can contact SparkTG through : Email,Phone,Live Support,Training,Tickets

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Page Last Updated On 11 Apr 2021
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