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SparkTG

SparkTG

Sold by : Spark TG Info Pvt Ltd

Overall rating: [5.0] 0 Reviews

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Description

Delivers Exceptional Customer Experience


SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete agent & contact center tracking by real-time dashboards, reports & recording.

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Overall Reviews Ratings

  100% of Users recommend this software

[ 5.0 ]
Overall rating  
[ 5.0 ]
Features  
[ 5.0]
Ease of Use  
[ 5.0 ]
Value For Money  
[ 5.0 ]
Customer Support  
Write a Review
Contact Info

Company Name : Spark TG Info Pvt Ltd

  B906, Advant Navis Business Park, Sector 142, Noida, UP, India - 201304.

Visit Website

Contact Business
Screenshots
Software Features
API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number
Software Specifications
Software Accessible

Cloud Based

On Premises

Hybrid

Any

Run On Mobile Browser

Yes

No

Offers Free Trial

Yes

No

Payment Options

Yearly

Monthly

Onetime (perpetual license)

Transaction

Lifetime Free Plan

Yes

No

APIs Available

Yes

No

Customization Possible

Yes

No

Languages Available

English

Desktop Platforms

Web App

Windows

Macintosh

Mobile Platforms

No

No

Available Support

Email

Phone

Live Support

Training

Tickets

General Questions
API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number

No, SparkTG does not offer a lifetime free plan for its users.

Yes, APIs are available in SparkTG.

Yes, SparkTG offers customization for its users.

Yes, SparkTG runs on mobile browsers.

For support, you can contact SparkTG through : Email,Phone,Live Support,Training,Tickets

Description

Delivers Exceptional Customer Experience


SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete agent & contact center tracking by real-time dashboards, reports & recording.

SparkTG's contact center solution not only gives your callers an exceptional experience but also helps you with complete tracking by giving you a complete picture of the inbound and outbound calls from your company along with all agent activities that help enhance and optimize their performance.

The solution is feature-rich and being an OEM for the product as well an organization with rich development experience, we keep innovating the product by adding features that help organizations fulfill their telephony requirement and overcome challenges, thereby helping them grow.

The complete solution is hosted in our data center. We have a multi-operator PRI setup making the solution completely redundant and scalable. To give a perspective of the solution capability we are servicing clients with single as well as distributed agent/contact center location setups.

A few of our clients are having more than 500 Agents. Some of our top client lists include Aakash Institute, Travel Triangle, Common Services Center (DeitY, GoI), ShipRocket, Tech Mahindra Foundation, Fortis Hospital, FirstCry, Ramada, Radisson to name a few. 

We have all the APIs and Webhooks required for CRM integration and have integration with multiple CRM providers.

Contact Business
Contact Info

Company Name : Spark TG Info Pvt Ltd

  B906, Advant Navis Business Park, Sector 142, Noida, UP, India - 201304.

Visit Website

Screenshots
Software Specifications
Software Accessible

Cloud Based

On Premises

Hybrid

Any

Run On Mobile Browser

Yes

No

Offers Free Trial

Yes

No

Payment Options

Yearly

Monthly

Onetime (Perpetual license)

Transaction

Lifetime Free Plan

Yes

No

APIs Available

Yes

No

Customization Possible

Yes

No

Languages Available

English

Desktop Platforms

Web App

Windows

Macintosh

Mobile Platforms

No

No

Available Support

Email

Phone

Live Support

Training

Tickets

Software Integrations

Software Features
API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number
Overall Reviews Ratings

  100% of Users recommend this software

[ 5.0 ]
Overall rating  
[ 5.0 ]
Features  
[ 5.0]
Ease of Use  
[ 5.0 ]
Value For Money  
[ 5.0 ]
Customer Support  
Write a Review
General Questions
API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number

No, SparkTG does not offer a lifetime free plan for its users.

Yes, APIs are available in SparkTG.

Yes, SparkTG offers customization for its users.

Yes, SparkTG runs on mobile browsers.

For support, you can contact SparkTG through : Email,Phone,Live Support,Training,Tickets

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