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SparkTG...
What is SparkTG Software?
Delivers Exceptional Customer Experience
SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete agent & contact center tracking by real-time dashboards, reports & recording.
SparkTG's contact center solution not only gives your callers an exceptional experience but also helps you with complete tracking by giving you a complete picture of the inbound and outbound calls from your company along with all agent activities that help enhance and optimize their performance.
The solution is feature-rich and being an OEM for the product as well an organization with rich development experience, we keep innovating the product by adding features that help organizations fulfill their telephony requirement and overcome challenges, thereby helping them grow.
The complete solution is hosted in our data center. We have a multi-operator PRI setup making the solution completely redundant and scalable. To give a perspective of the solution capability we are servicing clients with single as well as distributed agent/contact center location setups.
A few of our clients are having more than 500 Agents. Some of our top client lists include Aakash Institute, Travel Triangle, Common Services Center (DeitY, GoI), ShipRocket, Tech Mahindra Foundation, Fortis Hospital, FirstCry, Ramada, Radisson to name a few.
We have all the APIs and Webhooks required for CRM integration and have integration with multiple CRM providers.
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SparkTG Features
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SparkTG Company Details
Spark TG Info Pvt Ltd
| Visit Website B906, Advant Navis Business Park, Sector 142, Noida, Uttar Pradesh, India - 201304.Overall Reviews Ratings
100% of Users recommend this software
Reviews
SparkTG FAQ's
No, SparkTG does not offer a lifetime free plan for its users.
Yes, APIs are available in SparkTG.
Yes, SparkTG offers customization for its users.
Yes, SparkTG runs on mobile browsers.
For support, you can contact SparkTG through : Email,Phone,Live Support,Training,Tickets
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Customer Reviews
Kartik Sehgal
Best Cloud Telephony Provider
What do you like about SparkTG?
Product Features and Service Quality The real-time features of SparkTG helps me manage my business from anywhere
What you don't like about SparkTG?
Pricing is high but considering the solution features, it is low as they have not only made an excellent solution, but also ensuring it is evolving and new issueless
What challenges does SparkTG help you to address?
Previously when I was using the other service provider, although my pocket was happy but the number of issues that came from it were too much and hampering my output. WIth SparkTG not only I am able to always be connected with my clients but able to better manage my business
What benefits did you experience while using SparkTG?
growing since connected, really with them I can better focus on our business and that has really helped the business grow
What is your advice to people looking out to buy SparkTG?
best decision, go for it. they are not pioneers but also ensure you grow your business well with their much needed support