SparkTG

SparkTG

Sold by : Spark TG Info Pvt Ltd

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SparkTG
SparkTG
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What is SparkTG Software?

Delivers Exceptional Customer Experience


SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete agent & contact center tracking by real-time dashboards, reports & recording.

SparkTG's contact center solution not only gives your callers an exceptional experience but also helps you with complete tracking by giving you a complete picture of the inbound and outbound calls from your company along with all agent activities that help enhance and optimize their performance.

The solution is feature-rich and being an OEM for the product as well an organization with rich development experience, we keep innovating the product by adding features that help organizations fulfill their telephony requirement and overcome challenges, thereby helping them grow.

The complete solution is hosted in our data center. We have a multi-operator PRI setup making the solution completely redundant and scalable. To give a perspective of the solution capability we are servicing clients with single as well as distributed agent/contact center location setups.

A few of our clients are having more than 500 Agents. Some of our top client lists include Aakash Institute, Travel Triangle, Common Services Center (DeitY, GoI), ShipRocket, Tech Mahindra Foundation, Fortis Hospital, FirstCry, Ramada, Radisson to name a few. 

We have all the APIs and Webhooks required for CRM integration and have integration with multiple CRM providers.

SparkTG Screenshots

SparkTG Best Pricing Plan

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SparkTG Features

API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number

SparkTG Specifications

  • Software Accessible:
    Cloud Based
  • Run On Mobile Browser:
    Yes
  • Offers Free Trial:
    Yes
  • Payment Options:
    Yearly,Monthly,Onetime (Perpetual license),Transaction
  • Software Accessible:
    No
  • APIs Available:
    Yes
  • Customization Possible:
    Yes
  • Mobile Platforms:
    No
  • Available Support:
    Email,Phone,Live Support,Training,Tickets
  • Desktop Platforms:
    Windows,Macintosh
  • Languages Available:
    English

SparkTG Company Details

Spark TG Info Pvt Ltd

Spark TG Info Pvt Ltd

| Visit Website B906, Advant Navis Business Park, Sector 142, Noida, Uttar Pradesh, India - 201304.

Overall Reviews Ratings


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100% of Users recommend this software

SparkTG FAQ's

No, SparkTG does not offer a lifetime free plan for its users.

API Integration
Call Center Management
Caller ID
Conferencing
Contact Tags and Custom Fields
IVR System
Real Time Reporting
Voicemails
Call Routing
Contact History
Customisable Welcome Greeting
Multiple Accessline
Multiple Simultaneous Calls
Power Dialer
Self Service Portal
Text-to-Speech
Audio / Video Conferencing
CRM integration
Call Center
Call Logs
IVR / Voice Recognition
Inbound Reporting
Lead Management
Multiple Extension
Smart Call Tracking
Toll Free Number

Yes, APIs are available in SparkTG.

Yes, SparkTG offers customization for its users.

Yes, SparkTG runs on mobile browsers.

For support, you can contact SparkTG through : Email,Phone,Live Support,Training,Tickets

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