SparkTG VCC Enterprise

An apt solution to manage your high volumes of call & large team

Client experience helps construct client steadfastness and for a set up and developing brand, more than client securing it is client dedication that assumes a significant part to withstand against the opposition.

With SparkTG Virtual Contact Center Enterprise the association can be on head of the client collaborations. Additionally, the numerous highlights that accompany the arrangement like; mixed calling, various call steering, outbound dialers, call notes and then some, assists with taking the experience to the following level. The arrangement is hearty, adaptable and secure and furthermore gives the adaptability of having operators anyplace. Other than totally dealing with their calls alongside offering a rich encounter to guests, the arrangement furnishes a specialist dashboard with live guest data to customize every single call, intensive call reports, operator reports and call accounts. In the event that you are utilizing any CRM, the communication API's and webhooks make it simpler for the specialist to utilize a solitary screen to deal with all activities. Ongoing call measurements on Supervisor dashboard and live specialist status assists administrator with dealing with the lines and have a control on operator exercises.

• Software Accessible

  Cloud Based

  On Premises

  Hybrid

  Any

• Run On Mobile Browser

  Yes

  No

• Offers Free Trial

  Yes

  No

• Payment Options

  Yearly

  Monthly

  Onetime

  Transaction

• Lifetime Free Plan

  Yes

  No

• APIs Available

  Yes

  No

• Customization Possible

  Yes

  No

• Device Support

  Desktop

  Tablet

  Mobile

  iPad

• Available Support

  Email

  Phone

• Desktop Platforms

  Web App

  Windows

  Macintosh

• Mobile Platforms

  No

  No

• Languages Available

  English