Zoho CRM

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Zoho CRM
Zoho CRM
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What is Zoho CRM Software?

Top-rated cloud based omnichannel CRM platform for business of all types and sizes


Zoho CRM is a cloud-based, 360° business management platform that streamlines processes to deliver better customer experiences. Close deals faster with better visibility at every stage of your sales pipeline, omnichannel connectivity and AI-powered tools.

Zoho CRM is a cloud-based omnichannel CRM platform designed for businesses of all types and sizes. Omnichannel communication enables the business owners to reach their customers across multiple channels like telephone, email, live chat and social media while centralizing information that empowers sales teams to have contextual and purposeful conversations. With Salesforce Automation, users can rely on workflows to get the routine tasks done for them. Like Automating sales routines, follow ups, scheduling tasks, sending emails, updating fields etc. These custom workflows significantly reduce the time spent on routine tasks and enhance productivity of the user. Sales Analytics is another key feature which provides in-depth data analysis to the user. From lead analytics to deal insights, activity stats, and email analytics, Zoho CRM's advanced analytics help the monitor every aspect of the sales cycle. By creating customized dashboards with analytical widgets for sales, such as charts, target meters, KPIs, and funnels, the user can make data-driven decisions with customizable reports, and boost sales success with actionable data intelligence. Sales Enablement Tool empowers sales teams to execute jobs in the most efficient way possible. Presenting sales data during the cycle adds to customer experience with Zoho CRM Finance Suite integrations. Integrations with Zoho Writer and Zoho Show enable sales teams to store sales data and access, edit, comment and resolve their tasks at ease. Customers, Vendors and Partners can access certain modules to enter information within Portals. SalesInbox is powered to help sales teams sell smarter by prioritizing the emails that are most likely to turn into revenue. With a simple drag and drop to convert leads into contacts, and compare deals based on multiple parameters in the same view. Users won't have to guess why a campaign hasn't worked since Zoho CRM's easy-to-use sales enablement software will narrow down all the factors. This feature also uses data to learn what information, writing, or design elements clicked and what went unnoticed by prospects.

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Zoho CRM Best Pricing Plan

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Free

Free

3 users

  • Salesforce Automation
  • Product Customization
  • Automation & Process Management
  • Standard reports
  • Marketing Automation
  • Web to lead/contact
  • Team Collaboration
  • Customer support
  • Document Library
  • File Storage of 1GB
  • Data Administration
  • Security Administration
  • Developer Tools
  • Add-ons & Integrations

$14/user/month billed annually, $20/user/monthly

STANDARD

SMBs

  • All Features in Free with further customizations Plus Analytics & Measurement
  • Canvas
  • Integration with Microsoft 365
  • Integration with Google Workspace
  • Support - Basic + Classic

Professional $23/user/month billed annually, $35/user/month

PROFESSIONAL

SMBs and Multi-level Organizations

  • All Features in FREE + STANDARD with further customizations plus Inventory Management

$40/user/month billed annually, $50/user/monthly

ENTERPRISE

SMBs, Multi-level and Large-scale organizations

  • All Features in FREE + STANDARD + PROFESSIONAL with further customizations Plus Prediction & Artificial Intelligence (ZIA)
  • User Portal

$52/user/month/billed annually, $65/user/monthly

ULTIMATE

Large scale organizations

  • All features in FREE + STANDARD + PROFESSIONAL + ENTERPRISE with further customizations

Zoho CRM Features

Analytics/ROI Tracking
CRM & Sales Reports
Marketing Automation
Sales Force Automation
Self Service Portal
Social CRM
CRM
CRM Analytics
Capture Leads from Twitter/Facebooks
Lead Nurturing
Sales Forecasting
Sales Pipeline Tracking
Sales Pipeline Tracking
Third Party Integration
Ticket/Issue Tracking
User Interaction Tracking
Business Process Automation
CRM & Sales Dashboards
Lead Management
Marketing Analytics
Sales Dashboards & Reports
Sales Intelligence
Sales pipeline management

Zoho CRM Specifications

  • Software Accessible:
    Any
  • Run On Mobile Browser:
    Yes
  • Offers Free Trial:
    Yes
  • Payment Options:
    Yearly,Monthly
  • Software Accessible:
    No
  • APIs Available:
    Yes
  • Customization Possible:
    Yes
  • Device Support:
    Desktop,Mobile
  • Mobile Platforms:
    Yes
  • Available Support:
    Email,Phone,Live Support,Training,Tickets
  • Desktop Platforms:
    Windows,Macintosh
  • Languages Available:
    Arabic,Chinese (Mandarin),Czech,Danish,Dutch,English,French,German,Hebrew,Hungarian,Italian,Japanese,Korean,Polish,Portuguese,Russian,Spanish,Swedish ,Turkish
  • Software Integrations:
    Active Campaign, Adobe Sign, Amity, Aura Call Center Elite, Bedrock Data, Box, Burst SMS, Docusign, Dropbox Business, Eventbrite, Facebook For Business, GetResponse, Gmail, GoToMeeting, GoToWebinar, GoogleAds, Google Analytics, Google Calendar, Googl
  • Software Industry:
    Accounting,Automotive,Banking/Mortgage,Commercial Real Estate,Computer Software/Engineering,Construction,Consumer Electronics,E-Learning,Entertainment/Movie Production,Facilities Services,Farming,Financial Services,Food/Beverages,Government Administration,Hospital/Health Care,Hospitality,Industrial Automation,Insurance,Legal Services,Logistics/Procurement,Management Consulting,Market Research,Marketing/Advertising/Sales,Mechanical Or Industrial Engineering,Media Production,Non-Profit/Volunteering,Oil/Energy/Solar/Greentech,Pharmaceuticals,Railroad Manufacture,Retail Industry,Telecommunications,Transportation,Utilities

Zoho CRM Software Brochure

Zoho CRM Company Details

Software Company Details

ZOHO

| Visit Website INDIA, Chennai, Tamil Nadu, India - 603202.

Overall Reviews Ratings


Overall rating
Features
Ease of Use
Value For Money
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100% of Users recommend this software

Zoho CRM FAQ's

No, Zoho CRM does not offer a lifetime free plan for its users.

Analytics/ROI Tracking
CRM & Sales Reports
Marketing Automation
Sales Force Automation
Self Service Portal
Social CRM
CRM
CRM Analytics
Capture Leads from Twitter/Facebooks
Lead Nurturing
Sales Forecasting
Sales Pipeline Tracking
Third Party Integration
Ticket/Issue Tracking
User Interaction Tracking
Business Process Automation
CRM & Sales Dashboards
Lead Management
Marketing Analytics
Sales Dashboards & Reports
Sales Intelligence
Sales pipeline management

Yes, APIs are available in Zoho CRM.

Yes, Zoho CRM offers customization for its users.

Yes, Zoho CRM runs on mobile browsers.

For support, you can contact Zoho CRM through : Email,Phone,Live Support,Training,Tickets

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