Freshservice is a popular cloud-based solution for ITSM (IT Service Management) and ITIL Service Desk. It offers a seamless user experience, combined with advanced capabilities for Ticketing and Asset Management. With a customer base of over 20000, Freshservice is a trusted solution for businesses worldwide.
Freshservice is a comprehensive IT service management software that is designed with ITIL best practices in mind. Its main goal is to help IT organizations prioritize exceptional service delivery and ensure high levels of customer satisfaction. With features such as a service desk and ITSM support, Freshservice is the top choice for customers who value user-friendliness, quick setup, reliable customer service, and affordability. Freshservice boasts an intuitive user interface that can be easily configured and customized to suit the exact needs of its users. It also seamlessly integrates with other business and IT systems, providing a seamless experience for users. Its native integrations with popular cloud services like Google Apps, Dropbox, AWS, and Bomgar further enhance its speed and reach during deployment. As part of the Freshworks product family, Freshservice joins the ranks of other successful software such as Freshdesk Customer Support Software and Freshsales CRM Software. With over 150,000 satisfied customers worldwide, including notable companies like Cisco, Honda, 3M, The Atlantic, and QuizUp, Freshservice has established itself as a trusted and reliable solution for IT service management.
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The top 5 features of Freshservice include:
Freshservice serves a wide range of businesses including Freelancers, StartUps, SMEs, Enterprises.
Freshservice is compatible with multiple platforms, No, IOS , Android
The top three competitors of Freshservice are CreditWorthy, Spine Assets and Assure. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Yes, Freshservice offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.