HelpSpot Help Desk

HelpSpot Help Desk

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What is HelpSpot Help Desk?

HelpSpot Help Desk is a solution for managing your customer support needs. With its user-friendly interface and powerful features, HelpSpot streamlines communication, automates processes, and enhances overall efficiency. Say goodbye to scattered requests and hello to organized, hassle-free customer service with HelpSpot.

Key Features of HelpSpot Help Desk

  • Project Management
  • Performance Management
  • Marketing Automation
  • Marketing Analytics
  • Email Marketing / SMS Marketing
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager
  • Ticket Management
  • Surveys & Feedback
  • Service Desk (ITIL ITSM)
  • Self Service Portal
  • Online Forums
  • Live chat system
  • Known Issue Management
  • Knowledge Base
  • Help Desk Management
  • Email Integration
  • Document Management
  • Customer DataBase
  • Billing & Invoicing
  • Automated Routing
  • Asset Management
  • Alerts/Escalation

HelpSpot Help Desk Pricing

Starter
₹ 43128 Per Year
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HelpSpot Help Desk Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: SAAS
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac, Android, HelpSpot Help Desk App
Mobile Platforms: Yes
Available Support: Email, Phone, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name UserScape, Inc
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HelpSpot Help Desk FAQ's

The top 5 features of HelpSpot Help Desk include:

  1. Project Management
  2. Performance Management
  3. Marketing Automation
  4. Marketing Analytics
  5. Email Marketing / SMS Marketing

HelpSpot Help Desk serves a wide range of businesses including StartUps, SMEs, Enterprises.

HelpSpot Help Desk is compatible with multiple platforms, No, IOS , Android

The top three competitors of HelpSpot Help Desk are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, HelpSpot Help Desk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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