Zendesk Chat

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What is Zendesk Chat?

Zendesk Chat is a live chat software designed to optimize customer communication and improve overall satisfaction. Through its user-friendly interface and robust features, Zendesk Chat aims to revolutionize the way businesses interact with their customers, providing seamless is a support in real-time. Discover the endless possibilities of Zendesk Chat for enriching your customer experience.
Awards
Zendesk Chat Award 2024

Key Features of Zendesk Chat

Discover the unique key features that set Zendesk Chat apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Visitor Tracking
  • Visitor Targeting
  • Social Media Integration
  • Shortcut Messages
  • Real Time Monitoring
  • Persistent Chat
  • Customizable Branding
  • Automatic Chat Translation
  • Agent Scheduling

Zendesk Chat Pricing

Zendesk Chat offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

BASIC
₹ 806.4 Per Agent/Per Month
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ADVANCED
₹ 1440 Per Agent/Per Month
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PREMIUM
₹ 3168 Per Agent/Per Month
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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: SAAS
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Android, Zopim Chat App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Zendesk
Company Website Visit Website
Head Office Bengaluru,India
Zendesk Chat Description

Zendesk Chat is an efficient and personalized way to connect with your clients. Zendesk Chat is designed to cater to this need. With our customizable Chat Badges, you have the flexibility to select from various layouts and themes, or completely change the image as desired. Zendesk Chat Routing feature automatically assigns incoming chats to available agents. This ensures timely assistance for your customers, prevents agent overload, and allows managers to monitor and manage chat volume. Take advantage of proactive chat to engage your customers: Zendesk Chat simplifies the process of automating chat sessions. This enables you to initiate conversations with customers before they even have a chance to ask a question. Gain insights on your website visitors: Utilize the Zendesk Chat Dashboard to track and monitor activity, and focus on assisting those who require the most help.

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Zendesk Chat FAQ's

Here’s a breakdown of Zendesk Chat’s pricing plans:

1. BASIC: ₹ 806.4 Per Agent/Per Month Price

2. ADVANCED: ₹ 1440 Per Agent/Per Month Price

3. PREMIUM: ₹ 3168 Per Agent/Per Month Price

The top 5 features of Zendesk Chat include:

  1. Visitor Tracking
  2. Visitor Targeting
  3. Social Media Integration
  4. Shortcut Messages
  5. Real Time Monitoring

Zendesk Chat is compatible with multiple platforms, No, IOS , Android

Zendesk Chat supports a variety of platforms including: Email.

Zendesk Chat serves a wide range of businesses including SMEs, Agencies, Enterprises.

The top three competitors of Zendesk Chat are ProProfs Chat, Herbie and Bluefish.ai. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Zendesk Chat offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Zendesk Chat is available exclusively in English, providing a streamlined experience for English-speaking users.

Currently, Zendesk Chat does not offer customization options.

No, Zendesk Chat does not offer a lifetime free plan for its users.

No, APIs are not available in Zendesk Chat.

Yes, Zendesk Chat runs on mobile browsers.

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