Zoho SalesIQ

Zoho SalesIQ

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What is Zoho SalesIQ?

Zoho SalesIQ provides your marketing, sales, and support teams with comprehensive digital engagement tools to connect with every site visitor throughout their entire customer journey. This all-in-one live chat and analytics platform enhances proactive customer interaction, enabling you to start the right conversations at precisely the right moments.

Key Features of Zoho SalesIQ

  • Live chat system
  • Reporting and Dashboards
  • Multiple Site Management
  • Language Detection
  • For Websites
  • Role Based Access Control
  • Real Time Reporting
  • NLP for Conversational Engagement
  • Multi-Channel Marketing
  • Multi Channel Messaging API
  • Integrations
  • For Mobile
  • Triggered Real-Time Communications
  • Reports
  • Data Import / Export
  • Campaign Segmentation
  • 360 Degree Feedback
  • Customization
  • Landing Pages
  • Web Forms
  • Marketing Automation
  • Email Integration
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager
  • In-App Events Tracking
  • Tagging
  • Lead Engagement
  • Customer Targeting
  • Visitor Identification
  • Lead Enrichment
  • Lead Database Integration
  • Sales Intelligence
  • Website Analytics
  • User Interaction Tracking
  • Time on Site Tracking
  • Pageview Tracking
  • Scoring
  • Behavioral Targeting
  • Account Based Marketing
  • Customer Profiles
  • Usage Tracking / Analytics
  • Online Offline Lead Capturing
  • Audience Targeting
  • Email Marketing
  • Dynamic content
  • Customer Engagement
  • Data Visualization
  • Import & Export Data
  • Real Time Analytics
  • Event Triggered Actions
  • Screen Activity Recording
  • Source Tracking
  • Lead Segmentation
  • Sales Analytics
  • Lead Assignment
  • Activity Tracking
  • Custom Fields
  • Marketing Analytics
  • Lead Generation
  • Email Marketing / SMS Marketing
  • Developer API
  • CRM integration
  • Website Visitor Tracking
  • Visitor banning
  • Virtual Assistant
  • Transfers/Routing
  • Transfers / Routing
  • Third Party Integration
  • Template Management
  • Surveys & Feedback
  • Supervise Chats
  • Software Development
  • Social Media Integration
  • Shortcut Messages
  • Service Department
  • Self Service Portal
  • Segmentation
  • Search/Filter
  • Search
  • Screen Sharing
  • Real Time Monitoring
  • Queue Management
  • Prospecting Tools
  • Product Recommendations
  • Proactive Invitations
  • Proactive Chat
  • Pre and Post Chat Forms
  • Personalization
  • Personal Greetings
  • Performance Metrics
  • Performance Management
  • Onboarding
  • On-Screen Chats
  • On-Demand Communications
  • Offline Form
  • Multi-Language
  • Multi-Channel Communication
  • Multi-Channel Collection
  • Multi Website Support
  • Mobile Messaging
  • Mobile Development
  • Live Chat
  • Lead Scoring
  • Lead Qualification
  • Lead Nurturing
  • Lead Notifications
  • Lead Management
  • Lead Distribution
  • Lead Capture
  • Labels
  • Knowledge Management
  • Knowledge Database
  • Knowledge Base
  • Interaction Tracking
  • Human Handover
  • Google Analytics, Webmaster & Sitemap
  • GeoTargeting
  • Geo Targeting
  • Form Creation
  • Form Builder
  • For Sales
  • For Healthcare
  • For Developers
  • File Sharing
  • Feedback Management
  • Feedback Collection
  • Engagement Monitoring
  • Email Response Control
  • Email Distribution
  • Data Management
  • Dashboard
  • Customizable Branding
  • Customer Support Tracking
  • Customer Service Analytics
  • Customer Segmentation
  • Conversation Notes
  • Contextual Guidance
  • Contact Management
  • Contact Import/Export
  • Contact Database
  • Communication Management
  • Collaboration Tools
  • Code-free Development
  • Chatbot
  • Chat Widget
  • Chat History
  • Chat / Messaging
  • Cataloging / Categorization
  • Canned Responses
  • Campaign Management
  • Call Routing
  • Call Recording
  • Call Monitoring
  • Call Logging
  • Call List Management
  • CRM
  • Automatic Greetings
  • Automatic Chat Translation
  • Audience Segmentation
  • Assignment Management
  • Appointment Scheduling
  • Appointment Management
  • Analytics/ROI Tracking
  • Analytics
  • Alerts / Escalation
  • Agent Scheduling
Awards
Zoho SalesIQ Award 2024

Our Awards and Recognition

Zoho SalesIQ Pricing

Free
＄ 0
/operator/month billed annually
Get Offer >>
Basic
＄ 7
/operator/month billed annually
Get Offer >>
Professional
＄ 12.75
/operator/month billed annually
Get Offer >>
Enterprise
＄ 20
/operator/month billed annually
Get Offer >>

Screenshots

Zoho SalesIQ Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Yearly,Monthly
Life Time Free Plan: Yes
APIs Available: Yes
Customization Possible: Yes
Device Support: Desktop,Mobile,Tablet,iPad
Mobile Platforms: Yes
Available Support: Email,Phone,Live Support,Training,Tickets
Desktop Platforms: Web App,Windows
Languages Available: Danish,English,French,Greek,Hungarian,Italian,Japanese,Korean,Polish,Portuguese,Russian,Slovenian,Spanish,Swedish ,Thai,Arabic,Armenian,Czech,Dutch,Georgian,German,Hebrew,Irish,Romanian,Slovak,Turkish
Software Integrations: Zoho Apps, Marketing, Customer Support, Telephony, CMS, E Commerce, Data enrichment, Translation, Social Media, Analytics, Artificial Intelligence
Software Industry: All Industries
Company Details
Contact Now
Company Name ZOHO
Company Website Visit Website
Head Office Chennai,India
Zoho SalesIQ Description

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time.

It comes loaded with all the features a business expects - lead scoring, chat translation, automated chat triggers, built-in audio call, screen share, profanity management, chat preview, codeless bots, AI-powered self-service bot, chat routing, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like WhatsApp, Instagram, Facebook Messenger, LINE, WeChat and Telegram.

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Zoho SalesIQ FAQ's

The top 5 features of Zoho SalesIQ include:

  1. Live chat system
  2. Reporting and Dashboards
  3. Multiple Site Management
  4. Language Detection
  5. For Websites

Zoho SalesIQ serves a wide range of businesses including Freelancers, Startups, SMEs, Agencies, Enterprises.

Yes, Zoho SalesIQ integrates seamlessly with: Zoho Apps, Marketing, Customer Support, Telephony, CMS, E Commerce, Data enrichment, Translation, Social Media, Analytics, Artificial Intelligence

Zoho SalesIQ is compatible with multiple platforms, Web App,Windows, IOS , Android

The top three competitors of Zoho SalesIQ are ProProfs Chat, Herbie and Bluefish.ai. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Zoho SalesIQ offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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