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Smartsupp
Free Live Chat For Website...
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Tidio
AI customer service software suite ...
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Plans & Pricing
Examine Smartsupp and Tidio prices and plans to make sure you get the best deal for your needs. |
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Starting Price |
Free
₹ 0 Per Month
Get Free Trial >>
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Free
＄ 0
Up to 10 seats
Get Free Trial >>
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Ratings
We've put together an average user rating for Smartsupp and Tidio based on all the reviews and scores they've gotten on our site. |
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Overall rating |
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Specifications
In the specs, Smartsupp and Tidio provide complementing benefits. Evaluate your company's criteria to determine which set of standards best matches your goals. |
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Software Accessible |
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Run On Mobile Browser |
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Offers Free Trial |
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Payment Options |
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Lifetime Free Plan |
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APIs Available |
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Customization Possible |
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Available Support |
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Desktop & Mobile
Experience the amazing capabilities of Smartsupp and Tidio on desktop and mobile devices for unparalleled productivity and flexibility. |
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Desktop Platforms |
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Mobile Platforms |
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Languages
The following languages are supported for Smartsupp and Tidio. |
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Languages Available |
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Integrations
Discover how Smartsupp and Tidio can integrate to improve user experience overall and optimize workflow efficiency. |
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Software Integrations |
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Features
Compare Smartsupp and Tidio based on their key features and functions to find the right one for your business. |
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Features |
Agent Scheduling
Assignment Management
Automatic Chat Translation
File Sharing
GeoTargeting
Knowledge Database
Persistent Chat
Personal Greetings
Real Time Monitoring
Visitor banning
Visitor Targeting
Visitor Tracking
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2-Way Messaging
Access control
Account Based Marketing
Account Management
Action Management
Activity / News Feed
Activity Log
Activity Tracking
Administrator Level Control
Agent Scheduling
Alerts / Escalation
Alerts/Escalation
Alerts/Escalation
Analytics
Analytics
Analytics
Analytics and Reporting
Analytics and Reporting
API Connectivity
API Connectivity
Appointment Management
Automated customer satisfaction measurement
Automated email campaigns
Automated email campaigns
Automated follow-up and escalation
Automated follow-up and escalation
Automated Routing
Automated Routing
Automatic Chat Translation
Automatic Greetings
Behavioral Analytics
Behavioral Targeting
Campaign Management
Campaign Management
Campaign Segmentation
Canned Responses
Canned Responses
Case management and ticketing
Case management and ticketing
Channel Attribution
Channel Management
Chat / Messaging
Chat / Messaging
Chat History
Chat History
Chat History and Logs
Chat History and Logs
Chat/Messaging
Chatbot
Chatbot
Churn Management
Code-free Development
Collaboration
Collaborative inbox for teams
Communication Management
Communication Management
Communication Management
Complaint Classification
Contact Database
Contact Database
Contact Import/Export
Contact Management
Contact Management
Contact Manager
Contextual Targeting
Contextual Understanding
Contextual Understanding
Conversation Notes
CRM
CRM & Sales Dashboards
CRM Analytics
CRM integration
CRM integration
Customer activity and engagement tracking
Customer activity and engagement tracking
Customer communication tools
Customer communication tools
Customer Complaint Tracking
Customer Data
Customer data integration and synchronization
Customer data integration and synchronization
Customer database management
Customer database management
Customer Engagement
Customer Experience Management
Customer feedback collection
Customer feedback collection
Customer Journey Mapping
Customer Lifecycle Management
Customer lifetime value analysis
Customer Profiles
Customer Profiles
Customer response management.
Customer response management.
Customer satisfaction measurement
Customer satisfaction measurement
Customer satisfaction scoring
Customer satisfaction scoring
Customer Segmentation
Customer Segmentation
Customer segmentation
Customer segmentation
Customer segmentation
Customer Service Analytics
Customer Support
Customer support ticketing system
Customer support ticketing system
Customer Support Tracking
Customer Support Tracking
Customizable Branding
Customizable Branding
Customizable Branding
Customization and Personalization
Customization and Personalization
Dashboard
Dashboard
Dashboard
Dashboard
Dashboard and reporting
Dashboard and reporting
Data filtering
Data Integration
Data Matching
Data Visualization
Developer Portal
Device Targeting
Dialog Management
Dialog Management
Discussion Threads
Document Management
Drag & Drop
Email Automation
Email Distribution
Email Distribution
Email Integration
Email Management
Email Marketing
Email Marketing / SMS Marketing
Email Monitoring
Email Response Control
Email Response Control
Engagement Monitoring
Feedback and review management
Feedback and review management
Feedback Collection
Feedback Collection
Feedback Management
Feedback Management
File Sharing
File Sharing
File Sharing
File Transfer
Filtering
For Developers
For Developers
For Healthcare
For Sales
For Sales
Form Builder
Forms Management
GDPR Compliance
Geo Targeting
Group Messaging
Help Desk
Help Desk Management
Help Desk Management
History Tracking
Human Handover
Import & Export Data
Inbound Reporting
Independent/Private
Integration with CRM systems
Integration with CRM systems
Integration with Messaging Platforms
Integration with Messaging Platforms
Intent Recognition
Intent Recognition
Interaction Tracking
Interaction Tracking
Interaction Tracking
Interactive Content
Interview Management
IP Address Monitoring
Issue Management
Issue Tracking
Issue Tracking
Keyword and phrase tracking
Keyword and phrase tracking
Knowledge Base
Knowledge Base
Knowledge Base Management
Knowledge Database
Knowledge Management
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Lead Scoring
List Management
Live Chat
Live Chat
Live chat system
Live chat system
Machine Learning
Machine Learning
Macros
Macros
Marketing Analytics
Marketing Automation
Mass Notifications
Message Personalization
Metadata Management
Mobile Messaging
Mobile Notifications
Multi Website Support
Multi-Campaign
Multi-Channel Collection
Multi-Channel Collection
Multi-Channel Communication
Multi-Channel Communication
Multi-Language
Multi-Language
Multi-language Support
Multi-language Support
Multichannel Support
Multichannel Support
Multiple Brands Products
Multiple Brands Products
Multiple Data Sources
Multiple Scripts
Natural Language Processing (NLP)
Natural Language Processing (NLP)
Newsletter Management
Offline Form
Omni-Channel
On-Demand Communications
On-Screen Chats
On-Screen Chats
Onboarding
Onboarding
Performance Analytics
Performance analytics and reporting
Performance analytics and reporting
Performance dashboards
Performance dashboards
Performance Management
Performance Metrics
Performance Metrics
Performance Metrics
Persistent Chat
Personal Greetings
Personalization
Personalization
Pipeline Management
Policy Management
Pre and Post Chat Forms
Pre-built Templates
Pre-configured Bot
Predictive Analytics
Proactive Chat
Proactive Chat
Proactive Invitations
Proactive Invitations
Process/Workflow Automation
Procurement Management
Product Recommendations
Project Management
Push Notifications
Queue Management
Real Time Chat
Real Time Editing
Real Time Monitoring
Real Time Monitoring
Real Time Monitoring
Real-time call monitoring
Real-time Chat
Real-time monitoring and analytics
Real-time monitoring and analytics
Referral Tracking
Reporting/Analytics
Reporting/Analytics
Reusable Components
ROI Tracking
Routing
Rules-Based Workflow
Saas helpdesk software
Sales Pipeline Tracking
Sales Tracking
Scheduled Messaging
Scheduling
Segmentation
Self Service Portal
Self Service Portal
Self Service Portal
Sell Side (Customers)
Sentiment Analysis
Sentiment Analysis
Sentiment Analysis
Sentiment analysis
Sentiment analysis
Sentiment Analysis
Sentiment analysis
Sentiment analysis
Service Catalog
Service Desk (ITIL ITSM)
Service History Tracking
Service Level Agreement (SLA) Management
Service Level Management
Service Reporting
Session Transfer
Share Emails in Gmail
Shared Contacts
Shared Inboxes
Shared Mailboxes
Shortcut Messages
SLA Management
SLA Management
SLA Monitoring
Social CRM
Social Media Integration
Social Media Integration
Social Media Integration
Social media integration
Social media integration
Social Media Metrics
Social Media Monitoring
Social media monitoring
Social media monitoring
Software License Management
Solution Management
Spam Blocker
Supervise Chats
Survey creation and management
Survey creation and management
Survey Management
Surveys & Feedback
Surveys & Feedback
Surveys & Feedback
Target Account Identification
Team collaboration and sharing
Team collaboration and sharing
Template Management
Template Management
Templates
Text Analysis
Third Party Integration
Third Party Integration
Third Party Integration
Ticket Management
Ticket Management
Ticket/Issue Tracking
To-Do List
Transcription
Transfers / Routing
Transfers/Routing
Trend Analysis
Two-Way Communication
Usage Tracking / Analytics
User Activity Monitoring
User Level Management
Visitor banning
Visitor Targeting
Visitor Tracking
Visitor Tracking
VoIP
Web Forms
Web Services
Website Analytics
Website Personalization
Website Visitor Tracking
Website Visitor Tracking
Whitelisting / Blacklisting
Workflow Management
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Screenshots
View the attached screenshots to easily evaluate the similarities and differences between Smartsupp and Tidio user interfaces. |
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Screenshots |
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Videos
For a deeper insight into the functionality of Smartsupp and Tidio, explore the videos provided below. Review the video content to make an informed decision and select the option that best suits your needs. |
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Videos |
Not Provided by Vendor
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Documents & Details
Assess the comprehensiveness of documentation and details of Smartsupp and Tidio to determine which aligns more closely with your organization's need for clarity and accessibility. |
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Software Brochure |
Not Provided by Vendor
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Not Provided by Vendor
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Software Detail |
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