Tidio Pricing, Features, and User Reviews (Jul 2025)

Name: Tidio
Brand: Tidio
Rating: 5 (1 reviews)

What is Tidio?

Tidio is one of the leading communication platforms for businesses looking to enhance their customer support and increase conversions. With its user-friendly interface and wide range of features, Tidio makes it easy for companies to engage with their visitors in real-time through live chat, email, and social media integrations. Streamline your communication and improve customer satisfaction with Tidio.

Key Features of Tidio

Discover the unique key features that set Tidio apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

Automated customer satisfaction measurement
Customer lifetime value analysis
Real-time call monitoring
Transcription
Customer response management.
Automated follow-up and escalation
Customer satisfaction scoring
Case management and ticketing
Integration with CRM systems
Dashboard and reporting
Real-time monitoring and analytics
Survey creation and management
Customer feedback collection
Customer data integration and synchronization
Performance analytics and reporting
Customer activity and engagement tracking
Customer support ticketing system
Automated email campaigns
Customer satisfaction measurement
Feedback and review management
Customer communication tools
Customer database management
Performance dashboards
Team collaboration and sharing
CRM integration
Keyword and phrase tracking
Multichannel Support
Chat History and Logs
API Connectivity
Contextual Understanding
Analytics and Reporting
Integration with Messaging Platforms
Customization and Personalization
Multi-language Support
Dialog Management
Machine Learning
Natural Language Processing (NLP)
Web Services
User Level Management
Performance Analytics
Multiple Data Sources
Customer Data
Account Based Marketing
History Tracking
Developer Portal
Data filtering
Contextual Targeting
Access control
Website Personalization
Metadata Management
Knowledge Base Management
Campaign Segmentation
Behavioral Targeting
Administrator Level Control
Customer Experience Management
Automatic Chat Translation
Service Level Agreement (SLA) Management
Sales Pipeline Tracking
List Management
Import & Export Data
Web Forms
Pipeline Management
Sales Tracking
Solution Management
Social CRM
Project Management
Performance Management
Marketing Automation
Marketing Analytics
Email Marketing / SMS Marketing
Document Management
Customer Support
CRM Analytics
CRM & Sales Dashboards
Contact Manager
VoIP
Visitor banning
Visitor Tracking
Visitor Targeting
Transfers / Routing
Target Account Identification
Supervise Chats
Shortcut Messages
Shared Contacts
Segmentation
Rules-Based Workflow
Reusable Components
Product Recommendations
Proactive Invitations
Pre-configured Bot
Pre and Post Chat Forms
Personal Greetings
Persistent Chat
On-Demand Communications
Omni-Channel
Offline Form
Multiple Scripts
Multi-Campaign
Multi Website Support
Mobile Messaging
Lead Scoring
Lead Qualification
Lead Nurturing
Lead Notifications
Lead Distribution
Lead Capture
Knowledge Database
Knowledge Base
Interview Management
Inbound Reporting
Human Handover
Group Messaging
Geo Targeting
Form Builder
For Healthcare
Engagement Monitoring
Email Automation
Drag & Drop
Customer Service Analytics
Conversation Notes
Contact Import/Export
Code-free Development
Chat History
Campaign Management
CRM
Automatic Greetings
Agent Scheduling
Workflow Management
Whitelisting / Blacklisting
Website Visitor Tracking
Website Analytics
User Activity Monitoring
Usage Tracking / Analytics
Two-Way Communication
Trend Analysis
Transfers/Routing
To-Do List
Ticket/Issue Tracking
Ticket Management
Third Party Integration
Text Analysis
Templates
Template Management
Surveys & Feedback
Survey Management
Spam Blocker
Software License Management
Social Media Monitoring
Social Media Metrics
Social Media Integration
Shared Mailboxes
Shared Inboxes
Share Emails in Gmail
Session Transfer
Service Reporting
Service Level Management
Service History Tracking
Service Desk (ITIL ITSM)
Service Catalog
Sentiment Analysis
Sell Side (Customers)
Self Service Portal
Scheduling
Scheduled Messaging
Saas helpdesk software
SLA Monitoring
SLA Management
Routing
Reporting/Analytics
Referral Tracking
Real-time Chat
Real Time Monitoring
Real Time Editing
Real Time Chat
ROI Tracking
Queue Management
Push Notifications
Procurement Management
Process/Workflow Automation
Proactive Chat
Predictive Analytics
Pre-built Templates
Policy Management
Personalization
Performance Metrics
Onboarding
On-Screen Chats
Newsletter Management
Multiple Brands Products
Multi-Language
Multi-Channel Communication
Multi-Channel Collection
Mobile Notifications
Message Personalization
Mass Notifications
Macros
Live chat system
Live Chat
Lead Management
Knowledge Management
Issue Tracking
Issue Management
Interactive Content
Interaction Tracking
Intent Recognition
Independent/Private
IP Address Monitoring
Help Desk Management
Help Desk
GDPR Compliance
Forms Management
For Sales
For Developers
Filtering
File Transfer
File Sharing
Feedback Management
Feedback Collection
Email Response Control
Email Monitoring
Email Marketing
Email Management
Email Integration
Email Distribution
Discussion Threads
Device Targeting
Data Visualization
Data Matching
Data Integration
Dashboard
Customizable Branding
Customer Support Tracking
Customer Segmentation
Customer Profiles
Customer Lifecycle Management
Customer Journey Mapping
Customer Engagement
Customer Complaint Tracking
Contact Management
Contact Database
Complaint Classification
Communication Management
Collaborative inbox for teams
Collaboration
Churn Management
Chatbot
Chat/Messaging
Chat / Messaging
Channel Management
Channel Attribution
Canned Responses
Behavioral Analytics
Automated Routing
Appointment Management
Analytics
Alerts/Escalation
Alerts / Escalation
Activity Tracking
Activity Log
Activity / News Feed
Action Management
Account Management
2-Way Messaging

Tidio Pricing

Tidio offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

Free

＄ 0

Up to 10 seats

Starter

＄ 24.17

month

Growth

＄ 49.17

month

Plus

＄ 749

month

Premium

＄ 2999

month

Specifications

Software Accessible: Cloud Based

Run On Mobile Browser: Yes

Offers Free Trial: Yes

Payment Options: Yearly,Monthly,Transaction

Life Time Free Plan: Yes

APIs Available: Yes

Customization Possible: Yes

Device Support: Desktop,Mobile,Tablet,iPad

Mobile Platforms: Yes

Available Support: Email,Live Support,Training,Tickets

Desktop Platforms: Web App,Windows,Macintosh

Languages Available: English, French, German, Italian, Portuguese, Spanish,Dutch,Norwegian,Polish,Slovenian

Software Integrations: Shopify, WooCommerce, BigCommerce, PrestaShop, Shopware, Squarespace, Weebly, Wix, Ecwid by Lightspeed, Adobe Commerce, OpenCart, Joomla, Jimdo, Webydo, Drupal, Shift4Shop, Site123, Facebook Messenger, Instagram, WhatsApp, Klaviyo, Mailchimp, Omnisen

Software Industry: Computer Software/Engineering,Consumer Services,E-Commerce,Information Technology/IT,Internet

Company Details

Company Name Tidio Ltd

Company Website Visit Website

Head Office San Francisco,United States

Tidio Description

Tidio is an efficient software designed to enhance the customer experience for small businesses. Our primary offering is a live chat application that incorporates chatbots, utilized by a vast number of 510 million unique users worldwide. Our objective is to empower our customers with the independence and complete control of their customer interactions. Aiming for simplicity and fairness, we offer user-friendly tools and transparent pricing. Tidio is built on the foundations of our company's work ethics and reflects our commitment to trust, autonomy, and transparency. We foster a collaborative environment where our team members are passionate about sharing their skills and knowledge with each other.

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Tidio FAQ's

How much does Tidio cost?

Here’s a breakdown of Tidio’s pricing plans:

1. Free: ＄ Price Up to 10 seats

2. Starter: ＄ 24.17 Price month

3. Growth: ＄ 49.17 Price month

4. Plus: ＄ 749 Price month

5. Premium: ＄ 2999 Price month

What are the top 5 key features of Tidio?

The top 5 features of Tidio include:

Automated customer satisfaction measurement
Customer lifetime value analysis
Real-time call monitoring
Transcription
Customer response management.

Can Tidio integrate with other business software tools?

Yes, Tidio integrates seamlessly with: Shopify, WooCommerce, BigCommerce, PrestaShop, Shopware, Squarespace, Weebly, Wix, Ecwid by Lightspeed, Adobe Commerce, OpenCart, Joomla, Jimdo, Webydo, Drupal, Shift4Shop, Site123, Facebook Messenger, Instagram, WhatsApp, Klaviyo, Mailchimp, Omnisen

Which devices and platforms are compatible with Tidio?

Tidio is compatible with multiple platforms, Web App,Windows,Macintosh, IOS , Android

What kind of customer support does Tidio provide?

Tidio supports a variety of platforms including: Email, Live Support, Training, Tickets.

What types of businesses does Tidio serve?

Tidio serves a wide range of businesses including Freelancers, Startups, SMEs, Agencies, Enterprises.

Who are the main competitors of Tidio in the market?

The top three competitors of Tidio are AdsEra, AiTrillion and Appy Pie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does Tidio offer a trial version for users?

Yes, Tidio offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

What languages does the Tidio support?

Tidio is available in multiple languages, including English, French, German, Italian, Portuguese and more.

Is it possible to customize Tidio to fit specific business needs?

Yes, Tidio offers customization options, allowing you to tailor the platform to better meet your business's specific needs.

Does Tidio provide a lifetime free plan for its users?

Yes, Tidio offers a lifetime free plan for its users.

Are APIs available for integration in Tidio?

Yes, APIs are available in Tidio.

Can Tidio be accessed through mobile browsers?

Yes, Tidio runs on mobile browsers.

Tidio

What is Tidio?

Key Features of Tidio

Tidio Pricing

Specifications

Tidio Resources

Comparisons

Tidio Rating

Tidio FAQ's

How much does Tidio cost?

What are the top 5 key features of Tidio?

Can Tidio integrate with other business software tools?

Which devices and platforms are compatible with Tidio?

What kind of customer support does Tidio provide?

What types of businesses does Tidio serve?

Who are the main competitors of Tidio in the market?

Does Tidio offer a trial version for users?

What languages does the Tidio support?

Is it possible to customize Tidio to fit specific business needs?

Does Tidio provide a lifetime free plan for its users?

Are APIs available for integration in Tidio?

Can Tidio be accessed through mobile browsers?