Abacus Cloud

Abacus Cloud

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What is Abacus Cloud?

Abacus Cloud a revolutionary software designed to streamline your business processes and increase efficiency. With a user-friendly interface features, Abacus Cloud is the ideal solution for managing your business finances and operations. Say goodbye to manual calculations and tedious paperwork, and say hello to seamless automation with Abacus Cloud.

Key Features of Abacus Cloud

  • Call Scripting
  • VoIP
  • Voice & Data Integration
  • Predictive Dialer
  • Outbound Reporting
  • IVR / Voice Recognition
  • Inbound Reporting
  • Call Monitoring
  • Call Center Management
  • Contact Management

Abacus Cloud Pricing

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Abacus Cloud Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: Yes
Languages Available: English
Company Details
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Company Name Abacus Group
Company Website Visit Website
Abacus Cloud Description

Abacus Cloud is a robust cloud-based call center software that aims to streamline and improve company interactions across numerous channels. The platform incorporates real-time voice, video, and messaging into business workflows, providing a streamlined, secure, and scalable solution for modern contact centers. Abacus Cloud's features include automatic call distribution, interactive voice response (IVR), call monitoring, real-time analytics, CRM integration, and omnichannel support, allowing businesses to provide efficient, personalized customer service while optimizing agent productivity and operational transparency.​

The program also offers advanced features like predictive calling, skill-based routing, call scripting, workforce management, and configurable reporting, making it appropriate for businesses of all sizes. Abacus Cloud's strong APIs and self-service digital tools make it simple to integrate with existing corporate systems, resulting in a uniform user experience and speedy implementation. Its emphasis on automation, analytics, and compliance enables businesses to improve customer happiness, lower operating costs, and meet regulatory requirements.

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Abacus Cloud FAQ's

The top 5 features of Abacus Cloud include:

  1. Call Scripting
  2. VoIP
  3. Voice & Data Integration
  4. Predictive Dialer
  5. Outbound Reporting

Abacus Cloud serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Abacus Cloud is compatible with multiple platforms, Yes, IOS , Android

The top three competitors of Abacus Cloud are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Abacus Cloud does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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