Ameyo Fusion CX

Ameyo Fusion CX

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What is Ameyo Fusion CX?

Ameyo Fusion CX best helpdesk ticketing system aims to enhance customer satisfaction by effectively addressing their problems from beginning to end. By managing tickets in an Omnichannel Support system and providing real-time reporting and analytics, Ameyo Fusion CX software ensures a seamless customer experience. Say goodbye to customer frustration and hello to improved efficiency and customer support with our top-of-the-line software.

Key Features of Ameyo Fusion CX

  • Social Media Integration
  • Real Time Monitoring
  • Predictive Dialer
  • Live chat system
  • Lead Management
  • Knowledge Management
  • Inbound Call Center
  • Help Desk
  • Email Integration
  • Call Recording
  • Call Monitoring
  • Call Logging
  • Analytics
  • Admissions Management

Ameyo Fusion CX Pricing

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Ameyo Fusion CX Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Ameyo
Company Website Visit Website
Head Office Gurgaon,India
Ameyo Fusion CX Description

The Ameyo Fusion CX software is a comprehensive solution for managing customer service across various platforms, including Mobile, Chat, Social Web, Phone, Messaging, Email, and other emerging channels. It is designed to assist businesses with their support needs and offers a single channel helpdesk system. Some key features of the software include Automation Rules, which allows users to create a sequential workflow triggered by event actions. The intelligent routing logic, such as Skill-Based Routing, Persona Based, Preferred Agent, and Behavior of the customer, sets Ameyo Fusion CX apart from other programs. Agents and supervisors can efficiently manage tickets, eliminating redundancy, improving the distribution process, and increasing operational effectiveness. With 360-degree access to customer details and integration with CRM, agents can enhance their productivity and provide better customer interactions.

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Ameyo Fusion CX FAQ's

The top 5 features of Ameyo Fusion CX include:

  1. Social Media Integration
  2. Real Time Monitoring
  3. Predictive Dialer
  4. Live chat system
  5. Lead Management

Ameyo Fusion CX serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Ameyo Fusion CX is compatible with multiple platforms, No, IOS , Android

The top three competitors of Ameyo Fusion CX are Salesforce, Zoho SalesIQ and 247ai. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Ameyo Fusion CX does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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