APPEX SmartDesk

APPEX SmartDesk

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What is APPEX SmartDesk?

APPEX SmartDesk is a productivity software designed to streamline and simplify your daily workflow. With its innovative features and user-friendly interface, APPEX SmartDesk is a tool for increased efficiency and success in both personal and professional endeavors. Say goodbye to scattered tasks and hello to a smarter way of working with APPEX SmartDesk.

Key Features of APPEX SmartDesk

  • Project Management
  • Performance Management
  • Marketing Automation
  • Marketing Analytics
  • Email Marketing / SMS Marketing
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager
  • Ticket Management
  • Third Party Integration
  • Surveys & Feedback
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Service Desk (ITIL ITSM)
  • Problem Management
  • Known Issue Management
  • Issue Tracking
  • Incident Management
  • Help Desk Management
  • Email Integration
  • Document Management
  • Customer DataBase
  • Alerts/Escalation

APPEX SmartDesk Pricing

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APPEX SmartDesk Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly, Onetime(Perpetual license)
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name e2serv Technologies
Company Website Visit Website
APPEX SmartDesk Description

APPEX SmartDesk is a solution designed to automate Incident Management, Change Management, and Problem Management processes within a customer support environment. It enhances customer service by providing a convenient platform for creating, tracking, and addressing trouble tickets. With its advanced functionality, APPEX SmartDesk assists customer support agents in efficiently handling and resolving requests. By automating escalations and sending timely reminders, it effectively streamlines the customer support process.

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APPEX SmartDesk FAQ's

The top 5 features of APPEX SmartDesk include:

  1. Project Management
  2. Performance Management
  3. Marketing Automation
  4. Marketing Analytics
  5. Email Marketing / SMS Marketing

APPEX SmartDesk serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

APPEX SmartDesk is compatible with multiple platforms, No, IOS , Android

The top three competitors of APPEX SmartDesk are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, APPEX SmartDesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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