Asista

Asista

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What is Asista?

Asista is a solution for streamlining your team's workflow and enhancing customer support. With its advanced features and user-friendly interface, Asista is designed to revolutionize the way businesses handle their customer service needs. Say goodbye to long waiting times and hello to efficient and effective communication with Asista.

Key Features of Asista

  • Service Management
  • Rules-Based Workflow
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Service Desk (ITIL ITSM)
  • Service Catalog Management
  • Response Management
  • Help Desk Management
  • Workflow Management
  • Issue Tracking
  • Help Desk
  • Ticket Management
  • Issue Management
  • Incident Management
  • Task Management
  • Case Management

Asista Pricing

LITE
₹ 599 Per Agent(Resolver) per month
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STANDARD
₹ 1599 Per Agent(Resolver) per month
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PROFESSIONAL
₹ 2099 Per Agent(Resolver) per month
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ENTERPRISE
₹ 3099 Per Agent(Resolver) per month
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Asista Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Android, iOS, Asista App
Mobile Platforms: Yes
Available Support: Email, Phone, Training, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Asista Software Solutions Private Limited
Company Website Visit Website
Asista Description

ASISTA is an innovative software that is being implemented by various organizations to streamline their employee support helpdesks (technical and non-technical), customer support, and field support services. This platform offers numerous benefits, such as increased customer and employee satisfaction ratings, improved productivity of support teams, reduced support management costs, faster resolution of service tickets, enhanced visibility of recurring requests, and the ability to proactively address them. With ASISTA, organizations can effectively manage the performance of their support staff through data-driven decisions, ultimately leading to lower attrition rates. Furthermore, this software enables better scalability and wider reach for support teams to cater to the needs of a growing customer base.

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Asista FAQ's

The top 5 features of Asista include:

  1. Service Management
  2. Rules-Based Workflow
  3. Service Level Management
  4. Service Level Agreement (SLA) Management
  5. Service Desk (ITIL ITSM)

Asista serves a wide range of businesses including StartUps, SMEs, Enterprises.

Asista is compatible with multiple platforms, No, IOS , Android

The top three competitors of Asista are CreditWorthy, Spine Assets and Assure. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Asista does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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