Chaport

Chaport is an innovative customer messaging software designed to facilitate smooth interactions between businesses and their customers. It offers a range of user-friendly features and can be easily installed without affecting the loading time of your website. Trusted by over 30,000 teams worldwide, Chaport has become a go-to solution for businesses seeking effective communication with their customers. With Chaport, companies can efficiently manage and qualify leads, boost sales, and provide top-notch customer support through the following features: - Live chat: Communicate with customers through a chat widget on your website. - Chatbots: Create and activate a chatbot that can answer questions and collect customer information round the clock. - Multi-channel support: Receive messages from live chat, social media, and messaging apps and respond to them using Chaport. - Knowledge base and FAQ bot: Allow customers to self-resolve common issues by creating a knowledge base and suggesting relevant articles directly within chat. - Auto-invitations: Initiate conversations with customers through automatic messages. - Saved replies: Create templates for common answers to improve efficiency and response time. - Typing insights: Get a preview of customer messages before they are sent, enabling faster responses. - Group chats: Collaborate with colleagues to provide comprehensive support and enhance customer satisfaction. - Pre