CPaaS Solution

CPaaS Solution

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What is CPaaS Solution?

The omnichannel platform connects all the communication channels like Voice, SMS, email, online chat, etc

Key Features of CPaaS Solution

  • Fax Management
  • Call Recording
  • IVR / Voice Recognition
  • Chat / Messaging
  • Call Center
  • File Sharing
  • Call Routing
  • Audio / Video Conferencing

CPaaS Solution Pricing

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CPaaS Solution Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Transaction
Life Time Free Plan: Yes
APIs Available: Yes
Customization Possible: Yes
Device Support: Desktop,Mobile,Tablet,iPad
Available Support: Email
Desktop Platforms: Web App
Languages Available: English,Hindi,Marathi
Software Industry: Banking/Mortgage,Computer Software/Engineering,Food/Beverages,Hospital/Health Care,Hospitality,Internet,Investment Banking/Venture,Logistics/Procurement,Real Estate/Mortgage
Company Details
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Company Name Technowizards Pvt Ltd
Company Website Visit Website
Head Office Pune,India
CPaaS Solution Description

The omnichannel platform connects all the communication channels like Voice, SMS, email, online chat, etc. and advanced communications like Whatsapp, Viber, Telegram, Line, etc. with a unified platform. Manage the complexities of operational bottlenecks effortlessly and enhance your B2C conversations with automated conversations, workflow, chat routing, and collaborations to trigger customer satisfaction. Personalized platform to Optimize Customer Interactions. Now centralize your Business-customer (B2C) communications into a unified thread, regardless of the channel used. Entrust your agents to perform the best with personalized interaction automated at its ease of communication and management of numerous customers, ultimately elevating the user experience.

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CPaaS Solution FAQ's

The top 5 features of CPaaS Solution include:

  1. Fax Management
  2. Call Recording
  3. IVR / Voice Recognition
  4. Chat / Messaging
  5. Call Center

CPaaS Solution serves a wide range of businesses including Startups, SMEs, Enterprises.

CPaaS Solution is compatible with multiple platforms, Web App

The top three competitors of CPaaS Solution are 8x8 Communications Cloud, 8x8 Virtual Office and Adversus. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, CPaaS Solution offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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