Email Tracking for Zendesk

Email Tracking is a useful tool designed to enhance your email marketing efforts on Zendesk Support. It allows you to measure the success of your email campaigns and make necessary adjustments for optimal results. With Email Tracking, you can monitor the delivery of your emails and receive notifications when they have been opened. You can also track the number of times your email has been opened, view the exact time it was opened, and identify the device used to open it. This information can help you determine the best time to send a reply. In addition, Email Tracking allows you to customize your view by marking tickets as seen or unseen, and track the performance of individual agents or groups through detailed statistics. You can also easily enable or disable tracking as needed to ensure compliance with GDPR regulations. Our payment policy is transparent and flexible, allowing you to manage access for specific agents and change users as needed. This way, you only pay for agents who have tracked email opens during a specific period. Take advantage of Email Tracking to enhance your email marketing strategy and improve your overall marketing efforts.