Faveo HelpDesk

Name: Faveo HelpDesk
Brand: Ladybird Web Solution Pvt Ltd
Rating: 5 (1 reviews)

What is Faveo HelpDesk?

Faveo is a specially crafted software that serves the unique needs of startups and SMEs, equipping them with an advanced ticket-based support system. In today's fiercely competitive startup industry, customer retention is a significant hurdle to overcome, and Faveo aims to address this challenge.

Key Features of Faveo HelpDesk

Project Management
Performance Management
Marketing Automation
Marketing Analytics
Email Marketing / SMS Marketing
Document Management
Customer Support
CRM Analytics
CRM & Sales Dashboards
Contact Manager
Ticket Management
Surveys & Feedback
Service Level Management
Service Desk (ITIL ITSM)
Self Service Portal
Problem Management
Known Issue Management
Issue Tracking
Incident Management
Help Desk Management
Email Integration
Customer DataBase
Contract Management
Billing & Invoicing
Asset Management
Alerts/Escalation

Faveo HelpDesk Pricing

HELP DESK ENTERPRISE

₹ 396000 Onetime

SERVICE DESK ENTERPRISE

₹ 504000 Onetime

Help Desk Freelancer

₹ 0 Lifetime

Faveo HelpDesk Specifications

Software Accessible: Any

Run On Mobile Browser: Yes

Offers Free Trial: Yes

Payment Options: Monthly, Yearly, Onetime(Perpetual license)

Life Time Free Plan: No

APIs Available: No

Customization Possible: No

Device Support: Api, Customization, Mobile Support, Windows

Mobile Platforms: Yes

Available Support: Email

Desktop Platforms: Yes

Languages Available: Arabic, Chinese, Dutch, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish

Company Details

Company Name Ladybird Web Solution Pvt Ltd

Company Website Visit Website

Faveo HelpDesk Description

Faveo Helpdesk is a software solution that offers businesses an automated system for managing their customer support. Derived from the Latin word for favorable, Faveo exemplifies its vision to provide top-notch tools for managing customer queries and helping companies make informed decisions. Tailored specifically for startups and SMEs, it offers a ticket-based support system that can be integrated with multiple platforms and continuously updated with new features. Additionally, Faveo can be customized to meet individual business needs, as requested. Since its first release in October 2015, Faveo has been striving to become the preferred open source helpdesk application worldwide. It is owned and managed by Ladybird Web Solution, established in 2009 and later incorporated as a private limited company in 2015.

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Faveo HelpDesk Categories on the TechnologyCounter

Faveo HelpDesk FAQ's

What are the top 5 key features of Faveo HelpDesk?

The top 5 features of Faveo HelpDesk include:

Project Management
Performance Management
Marketing Automation
Marketing Analytics
Email Marketing / SMS Marketing

What types of businesses does Faveo HelpDesk serve?

Faveo HelpDesk serves a wide range of businesses including Freelancers, StartUps, SMEs, Agencies, Enterprises.

Which devices and platforms are compatible with Faveo HelpDesk?

Faveo HelpDesk is compatible with multiple platforms, Yes, IOS , Android

Who are the main competitors of Faveo HelpDesk in the market?

The top three competitors of Faveo HelpDesk are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does Faveo HelpDesk offer a trial version for users?

Yes, Faveo HelpDesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.