HelpDesk

HelpDesk

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What is HelpDesk?

HelpDesk is a solution to all your customer support needs. With its efficient and user-friendly interface, HelpDesk streamlines the entire process, from issue tracking to ticket management, ensuring a seamless experience for both customers and support staff. Say goodbye to long wait times and hello to speedy resolutions with HelpDesk.

Key Features of HelpDesk

Discover the unique key features that set HelpDesk apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Project Management
  • Performance Management
  • Marketing Automation
  • Marketing Analytics
  • Email Marketing / SMS Marketing
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager
  • Multi Channel Management
  • Ticket Management
  • Surveys & Feedback
  • Shared Mailboxes
  • Saas helpdesk software
  • Problem Management
  • Macros
  • Help Desk Management
  • Email Integration
  • Document Management
  • Dashboard
  • Customizable Branding
  • Collaborative inbox for teams
  • Alerts/Escalation

HelpDesk Pricing

HelpDesk offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

HelpDesk
₹ 1368 Agent/Month
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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows, Mac
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name HelpDesk
Company Website Visit Website
HelpDesk Description

HelpDesk is a multifunctional ticketing platform designed to enhance communication between your customer support team and clients. Featuring user-friendly collaboration tools, your team can streamline their efforts and increase productivity. By promoting teamwork and streamlining the customer support process, HelpDesk enables your team to work together more efficiently and effectively. With features such as tagging and private notes, your team can easily cooperate and manage tickets in a well-organized and easy-to-navigate platform. Additionally, HelpDesk offers data encryption for maximum security. Our pricing option includes a single subscription plan, aimed at promoting simplicity and efficiency. Every aspect of HelpDesk is designed to optimize performance and provide a hassle-free experience for both your team and customers.

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HelpDesk FAQ's

Here’s a breakdown of HelpDesk’s pricing plans:

1. HelpDesk: ₹ 1368 Agent/Month Price

The top 5 features of HelpDesk include:

  1. Project Management
  2. Performance Management
  3. Marketing Automation
  4. Marketing Analytics
  5. Email Marketing / SMS Marketing

HelpDesk is compatible with multiple platforms, No, IOS , Android

HelpDesk supports a variety of platforms including: Email.

HelpDesk serves a wide range of businesses including Freelancers, StartUps, SMEs, Agencies, Enterprises.

The top three competitors of HelpDesk are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, HelpDesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

HelpDesk is available exclusively in English, providing a streamlined experience for English-speaking users.

Currently, HelpDesk does not offer customization options.

No, HelpDesk does not offer a lifetime free plan for its users.

No, APIs are not available in HelpDesk.

Yes, HelpDesk runs on mobile browsers.

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