iCasework

iCasework

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What is iCasework?

iCasework is a case management software designed to streamline and simplify your day-to-day operations. With an intuitive interface features, iCasework allows you to efficiently manage cases, track progress, and collaborate with team members seamlessly. Say goodbye to tedious paperwork and hello to iCasework - your solution to efficient case management.

Key Features of iCasework

  • Survey Management
  • Routing
  • Forms Management
  • Customer Complaint Tracking
  • Complaint Classification
  • Quality Assurance Management
  • Feedback Management
  • Corrective Actions (CAPA)
  • Case Management
  • Self Service Portal
  • Issue Tracking

iCasework Pricing

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iCasework Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Civica
Company Website Visit Website
iCasework Description

The description could be rephrased as follows: Civica's suite of Case Management software effectively streamlines, organizes, and tracks all types of case-related activities. Featuring our renowned iCasework platform, we have been developing tailored solutions for various industries for two decades. Our specialized products are designed to support rapid deployment, enabling businesses to meet regulatory requirements, improve service delivery, and provide consistent and timely customer experiences.

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iCasework FAQ's

The top 5 features of iCasework include:

  1. Survey Management
  2. Routing
  3. Forms Management
  4. Customer Complaint Tracking
  5. Complaint Classification

iCasework serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

iCasework is compatible with multiple platforms, No, IOS , Android

The top three competitors of iCasework are Qualityze Customer Complaints, Aptean ERP and AssurX Change. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, iCasework offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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