Interakt API

Interakt API, a software created by Jio Haptik, offers businesses a comprehensive solution for managing customer interactions and sales on WhatsApp. Leveraging the Official WhatsApp API, Interakt API enables businesses to effectively convert product inquiries into paying customers, take orders, recover abandoned carts, provide order updates, and engage with customers through multi-agent support. With Interakt API, businesses can streamline their communication with customers through a dedicated WhatsApp number. Acting as an all-in-one CRM, campaign management, marketing automation, and sales channel tool, Interakt API allows businesses to: 1. Sell on WhatsApp by utilizing WhatsApp as a sales channel, facilitating customer discovery and purchases directly on the app through features such as WhatsApp catalogs and carts. 2. Support customers through a collaborative team inbox, allowing businesses to assign chats and respond to customer queries using a single WhatsApp Business Number. 3. Send personalized campaigns to engage with opted-in customers and track their performance with the option for bulk personalized campaigns and analytics. 4. Engage customers in full-funnel conversations throughout their buying journey with automated and personalized WhatsApp messages for efficient customer support and improved conversion rates. 5. Track important business KPIs, monitor agent and campaign performance, and measure response and resolution times to enhance customer support. 6.