Jitbit Helpdesk

Jitbit Helpdesk

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What is Jitbit Helpdesk?

Jitbit Helpdesk is a leading customer support software that streamlines communication between businesses and their customers. With its intuitive interface, customizable features, is a ticketing system, Jitbit Helpdesk revolutionizes the way businesses handle customer inquiries. Say goodbye to overwhelming email inboxes and hello to a more organized and seamless customer support experience with Jitbit Helpdesk.

Key Features of Jitbit Helpdesk

  • Ticket Management
  • Service Level Agreement (SLA) Management
  • Service Desk (ITIL ITSM)
  • Self Service Portal
  • Problem Management
  • Known Issue Management
  • Knowledge Base
  • Incident Management
  • Inbox Queue Management
  • Help Desk Management
  • Document Management
  • Customer DataBase
  • Contract Management
  • Automated Routing
  • Alerts/Escalation

Jitbit Helpdesk Pricing

Small
₹ 86328 Onetime
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Company
₹ 136728 Onetime
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Enterprise
₹ 230328 Onetime
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SaaS (hosted)
₹
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Jitbit Helpdesk Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Both
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Mobile Support, Web App, Android, Jitbit Helpdesk App
Mobile Platforms: Yes
Available Support: Email, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: Chinese, Dutch, English, French, German, Hindi, Italian, Polish, Russian, Spanish, Swedish, Turkish
Company Details
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Company Name JItbit Software
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Jitbit Helpdesk Description

JItbit Helpdesk software offers a user-friendly and cost-effective approach to managing support tickets for businesses of all sizes. Whether you run a small startup or a large corporation, this solution is readily accessible as a SaaS application or through "on-premise" installation. It boasts all the necessary features for a comprehensive helpdesk system, such as the ability to automatically retrieve emails from your support inbox, seamless integration with numerous apps, support for file-attachments and time-tracking, and a robust reporting engine. Additionally, it seamlessly integrates with Active Directory, even if hosted on Azure.

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Jitbit Helpdesk FAQ's

The top 5 features of Jitbit Helpdesk include:

  1. Ticket Management
  2. Service Level Agreement (SLA) Management
  3. Service Desk (ITIL ITSM)
  4. Self Service Portal
  5. Problem Management

Jitbit Helpdesk serves a wide range of businesses including StartUps, SMEs, Agencies.

Jitbit Helpdesk is compatible with multiple platforms, No, IOS , Android

The top three competitors of Jitbit Helpdesk are Annex Cloud Customer Loyalty, BMC Software and Brandbassador. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Jitbit Helpdesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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