LabiDesk
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LabiDesk is a versatile platform designed to assist with various support channels, such as Knowledge Base, Shared Email Inbox, Ticketing System, and Chat. This software streamlines incoming requests, onboarding, and customer communication to effectively manage customer inquiries. With LabiDesk, users can customize their HelpCenter by creating informative articles and FAQs for self-service options. The HelpWidget feature provides automatic responses to minimize the influx of incoming requests. The Shared Email Inbox and Ticketing System allows for efficient and timely resolution of customer issues. Additionally, Canned Responses and Macros are available for Agents to expedite responses. With LabiDesk, users can also establish SLAs, assign roles to various departments and agents, and utilize advanced routing options for improved workflow.
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The top 5 features of LabiDesk include:
LabiDesk serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.
LabiDesk is compatible with multiple platforms, No, IOS , Android
The top three competitors of LabiDesk are ActiveDocs Opus, Blinger.io and BombBomb. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Yes, LabiDesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.
