Newton Complaint management function allows the user to register and allocate complaints to the respective department and their users for there comfortability.
It is a CRM software whose Function allows two types of complaint management: Invoice based product complaintRetail complaint management Both formats of complaint management assures proactive actions by concerned departments and alert management on escalations.
System Logs complete the life cycle of any complaint allowing detailed analysis of various issues of delays. Along with these and many more useful functions, Newton follows a unique three-circle architecture where all contact and its activity
4.3 / 5
Features
4.3 / 5
Ease of Use
4.3 / 5
Value For Money
4 / 5
Customer Support
Manish Verma
4.5
Outstanding client reception
What do you like about Newton CRM?
Client response was incredibly positive when Newton was first implemented. It's really simple to utilise the interface. There are relatively few aspects of the Newton system that I dislike.
What you don't like about Newton CRM?
NONE
Manoj Mukhate
4.5
Great concept
What do you like about Newton CRM?
The Technology Counter support staff provides excellent customer service.
What you don't like about Newton CRM?
Some times portal getting Portal is slow
The top 5 features of Newton CRM include:
Newton CRM serves a wide range of businesses including Startups, SMEs, Agencies, Enterprises.
Yes, Newton CRM integrates seamlessly with: All
Newton CRM is compatible with multiple platforms, Web App,Windows, IOS , Android
The top three competitors of Newton CRM are TechUnity ERP and StrategicERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Yes, Newton CRM offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.