Novo Service Desk

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What is Novo Service Desk?

Novo Service Desk is a solution for streamlining your customer support process. With its user-friendly interface features, Novo Service Desk simplifies ticket management, enhances communication, and allows for seamless collaboration within your team. Say goodbye to traditional software and hello to a new era of efficient and hassle-free customer service.

Key Features of Novo Service Desk

Discover the unique key features that set Novo Service Desk apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Bank Reconciliation
  • Animal Licensing
  • Accounts Receivable
  • Activity Tracking
  • Account Management
  • Billing & Invoicing
  • Assessment Management
  • Accounts payable
  • ACH Payment Processing
  • Benchmarking
  • Audit Trail
  • Artwork Management
  • Analytics/ROI Tracking
  • Adaptive Learning
  • Automated Review & Approval
  • Asynchronous Learning
  • Archiving & Retention
  • Analytics
  • Activity Dashboard
  • Best Practices Library
  • Audit Trails
  • Asset Management
  • Approval Process Control
  • Alerts / Escalation
  • Activity / News Feed

Novo Service Desk Pricing

Novo Service Desk offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Novo Solutions
Company Website Visit Website
Novo Service Desk Description

Rephrased: The Novo Service Desk Software provides a range of functions, such as Incident Management, Problem Management, Change Management, and Configuration Management, to improve processes and enhance productivity for your organization. Its original offerings included solutions for knowledge management and help desk support. However, it soon became clear that many businesses can benefit from the tracking tools offered by IT help desk software. Key Features: - Cloud-Based Solution: Minimal involvement from IT staff is needed - Simple Data Import: Easily transfer your data - Mobile Accessibility: Access information from any mobile or tablet device - End User/Customer Web Portal: Web and mobile access for your end users - Information Security: Multiple layers of security to protect your data - Scalability: Designed to accommodate growth - Flexibility: System can be tailored to meet unique needs - Business Rules & Workflows: Automate manual processes to improve productivity - API Data Integration: Automate record updates across multiple systems - Reporting & Dashboards: View support tickets in various formats

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Novo Service Desk FAQ's

The top 5 features of Novo Service Desk include:

  1. Bank Reconciliation
  2. Animal Licensing
  3. Accounts Receivable
  4. Activity Tracking
  5. Account Management

Novo Service Desk is compatible with multiple platforms, No, IOS , Android

Novo Service Desk supports a variety of platforms including: Email.

Novo Service Desk serves a wide range of businesses including StartUps, SMEs, Agencies.

The top three competitors of Novo Service Desk are Accela, ADG Government and CityWorks. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Novo Service Desk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Novo Service Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

Currently, Novo Service Desk does not offer customization options.

No, Novo Service Desk does not offer a lifetime free plan for its users.

No, APIs are not available in Novo Service Desk.

Yes, Novo Service Desk runs on mobile browsers.

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