OvationCXM

OvationCXM is a powerful global index of business technology, to provide extensive and all-encompassing software solutions. This index combines a comprehensive technological dictionary with insights gathered from millions of support interactions. Using advanced artificial intelligence and chatbots, OvationCXM is able to condense and deliver this knowledge in an easily digestible format through conversational responses to your team or customers, no matter which communication channels they prefer. With each interaction, OvationCXM builds a customized understanding of each customer's unique technology profile, resulting in personalized and efficient support. As you continue to utilize OvationCXM, its intelligence and effectiveness continue to grow. Offering features such as support automation, omnichannel support, a robust knowledge base, team collaboration, and network and technology monitoring, OvationCXM brings together all the components needed for comprehensive and streamlined support automation. Additionally, OvationCXM provides valuable insights through data, analytics and reporting, and integrates seamlessly with other software platforms.