Reptrics

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What is Reptrics?

Reptrics, a powerful software designed for businesses of all sizes, offers a wide range of features to streamline and improve your customer service processes. From tracking customer feedback to analyzing data and improving communication, Reptrics is a tool to elevate your business's customer experience. With its user-friendly interface design, Reptrics is the solution you need to take your customer service to the next level.

Key Features of Reptrics

  • Survey Management
  • Onboarding
  • Customer Support
  • Customer Engagement
  • Call Reporting
  • Search
  • Customer Management
  • Complaint Monitoring
  • Analytics
  • Account Alerts
  • Revenue Management
  • Feedback Collection
  • Customer Lifecycle Management
  • Communication Management
  • Accounting Management
  • 360 Degree Feedback

Reptrics Pricing

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Reptrics Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Reptrics
Company Website Visit Website
Reptrics Description

The custom dashboards and AI-driven insights provided by Reptrics allow companies to proactively identify and solve any potential churn risks, helping customer success teams drive growth and revenue for their organizations. Reptrics is a dynamic platform designed to shift customer success teams from a mere cost center to a valuable revenue center. By automating customer-centric processes through playbooks and utilizing a customer-oriented data platform, the software is able to monitor account health and quickly mitigate any churn risk. Launched in 2019 and based in Florida, Reptrics is powered by Venture Capital and has earned the trust of esteemed clients such as Hook Security, Web-est, Skill struck, and Kinectify. With a record of successfully boosting MRR (Monthly Retention Rate) and maximizing lifetime value (LTV) within just 90 days of implementation, Reptrics is a top choice for businesses looking to accelerate growth. Users can access custom dashboards and AI-driven insights, allowing them to proactively identify and address potential churn risks, ultimately driving revenue and growth for their organization.

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Reptrics FAQ's

The top 5 features of Reptrics include:

  1. Survey Management
  2. Onboarding
  3. Customer Support
  4. Customer Engagement
  5. Call Reporting

Reptrics serves a wide range of businesses including StartUps, SMEs, Enterprises.

Reptrics is compatible with multiple platforms, No, IOS , Android

The top three competitors of Reptrics are Accelo, BombBomb and Canny. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Reptrics offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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