Silver Touch

Introducing a Dedicated Center of Excellence for Dynamics NAV and CRM, an ultimate solution for tracking technology, developing solutions and ensuring their delivery. Our strong suite of solution accelerators on the Dynamics AX and CRM platforms offers a centralized database for storing important company-wide information, along with integrated modules that make it easy to add additional functionality and custom applications. Perfect for industries such as construction, manufacturing, trading & distribution, consumer packaged goods, food and beverage, specialty retail, and government organizations. By implementing Microsoft Dynamics CRM, your business processes will improve following a 'best practice' approach. Your staff will be able to handle queries more efficiently, leading to increased customer retention and revenue. With a clear view of the market and better identification of potential sales opportunities, marketing and sales teams can bring in more orders through Microsoft Dynamics CRM. Furthermore, the system allows for better pipeline management, resulting in more accurate production and manufacturing predictions. The servicing and case management features of Microsoft Dynamics CRM also contribute to improved efficiency in handling customer issues, ultimately enhancing your company's reputation and customer retention. This comprehensive solution covers all aspects of your business, including financial management, manufacturing, supply chain management, sales and marketing, project management, human resources, and services management.