Smart-FM

"Efficiently manage helpdesk requests through customized request types, subtypes, and priorities. Configure automatic allocation based on location and create rules for cost approval. Ensure timely resolution with a three-level escalation matrix and receive SMS and email alerts. Access detailed and summary reports on various aspects. For effective vendor management, store vendor details and their Annual Maintenance Contract (AMC) information. Receive three reminder alerts prior to AMC expiry and schedule preventive maintenance with SMS and email notifications. Keep track of vendor staff attendance. Track all assets by defining specific types for each category and assigning unique codes with comprehensive information. Create checklists for each asset type and receive SMS and email alerts for any discrepancies. Monitor branch compliance through central checklists with Y/N questions, values, ranges, and text fields. Branches can access their own logins to enter monthly or quarterly checklists. Analyze and stay alert with detailed reports. Effortlessly book meeting or conference venues at different locations by setting up meeting rooms with capacity, equipment, and booking timeslots. Allow only authorized users to make block bookings. Improve visitor management by capturing their information prior to or upon arrival. Issue entry passes for a specific period and send SMS alerts with a unique security code to the visitor's mobile for easy in and