Talkdesk

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What is Talkdesk?

Talkdesk is the all-in-one solution for exceptional customer service. With its user-friendly interface features, Talkdesk streamlines communication, boosts productivity, and drives customer satisfaction. Join the thousands of businesses across the globe who have revolutionized their customer support with Talkdesk."

Key Features of Talkdesk

  • Analytics and reporting
  • Basic and advanced search capabilities
  • Automatic call archiving
  • Advanced analytics and reporting
  • Agent performance monitoring
  • Automatic updates
  • Activity Tracking
  • Banquet and conference Management
  • API Integration
  • Auto Dialer
  • Automated Tasks
  • Analytical Reports
  • Automatic Call Distribution
  • Auto-Dialer
  • Auto-Dialing
  • Batch Communications
  • Automated Routing
  • Archiving
  • Appointment Management
  • Annotations
  • Analytics
  • Alerts/Escalation
  • Alerts / Escalation
  • Action Management
  • 360 Degree Feedback

Talkdesk Pricing

Express
₹ 1800 Agent/Month
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Professional
₹ 4680 Agent/Month
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Enterprise
₹ 9000 Agent/Month
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Talkdesk Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Training, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Talkdesk
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Talkdesk FAQ's

The top 5 features of Talkdesk include:

  1. Analytics and reporting
  2. Basic and advanced search capabilities
  3. Automatic call archiving
  4. Advanced analytics and reporting
  5. Agent performance monitoring

Talkdesk serves a wide range of businesses including StartUps, SMEs, Enterprises.

Talkdesk is compatible with multiple platforms, No, IOS , Android

The top three competitors of Talkdesk are VScrm, VS Dialer and Moon Dialer. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Talkdesk does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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