Unymira Knowledge Center is an AI-powered platform designed for IT service and contact centers. It centralizes internal wisdom into an accessible database featuring intelligent search, active decision trees, and seamless integrations to boost support agent productivity.
Unymira Knowledge Center (by USU) is an enterprise-grade knowledge management solution designed to optimize IT service management and customer support. By consolidating fragmented data into a "single source of truth," it breaks down silos and enables agents to access the right answers immediately. The platform features an AI-driven search that comprehends natural language and context, and interactive decision trees that walk users through troubleshooting.
Built to scale, it supports startups and enterprises with features like automated content creation, e-learning for quick onboarding, and analytics to monitor knowledge performance. Unymira works with leading ecosystems like Salesforce, Zendesk, ServiceNow, and SAP to make sure knowledge is always in an agent's flow of work to lower handle times and increase NPS.

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Unymira Knowledge serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.
Unymira Knowledge is compatible with multiple platforms, No, IOS , Android
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Yes, Unymira Knowledge offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.