Unymira Knowledge

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What is Unymira Knowledge?

Unymira Knowledge Center is an AI-powered platform designed for IT service and contact centers. It centralizes internal wisdom into an accessible database featuring intelligent search, active decision trees, and seamless integrations to boost support agent productivity.

Key Features of Unymira Knowledge

  • Task Management
  • Knowledge Base
  • Employee Guides
  • Discussion Boards
  • Workflow Management
  • Version Control
  • Social media management
  • Feedback Management
  • Email Management
  • Analytics
  • Full Text Search
  • Feedback Collection
  • Collaboration
  • Chat / Messaging
  • Cataloging / Categorization
  • Approval Process Control

Unymira Knowledge Pricing

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Unymira Knowledge Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows, Mac
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name USU Solutions
Company Website Visit Website
Unymira Knowledge Description

Unymira Knowledge Center (by USU) is an enterprise-grade knowledge management solution designed to optimize IT service management and customer support. By consolidating fragmented data into a "single source of truth," it breaks down silos and enables agents to access the right answers immediately. The platform features an AI-driven search that comprehends natural language and context, and interactive decision trees that walk users through troubleshooting.

Built to scale, it supports startups and enterprises with features like automated content creation, e-learning for quick onboarding, and analytics to monitor knowledge performance. Unymira works with leading ecosystems like Salesforce, Zendesk, ServiceNow, and SAP to make sure knowledge is always in an agent's flow of work to lower handle times and increase NPS.

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Unymira Knowledge FAQ's

The top 5 features of Unymira Knowledge include:

  1. Task Management
  2. Knowledge Base
  3. Employee Guides
  4. Discussion Boards
  5. Workflow Management

Unymira Knowledge serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Unymira Knowledge is compatible with multiple platforms, No, IOS , Android

The top three competitors of Unymira Knowledge are Nerdio, NetCrunch and ActiveBatch Workload Automation. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Unymira Knowledge offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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