Vision Helpdesk

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What is Vision Helpdesk?

Vision Helpdesk is a leading customer support and help desk software that provides organizations of all sizes with efficient and effective tools to manage their customer service interactions. From ticket management to multi-channel support, Vision Helpdesk offers a complete solution to streamline and enhance customer support processes.
Awards
Vision Helpdesk Award 2024

Key Features of Vision Helpdesk

Discover the unique key features that set Vision Helpdesk apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Project Management
  • Performance Management
  • Marketing Automation
  • Marketing Analytics
  • Email Marketing / SMS Marketing
  • Document Management
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager
  • Workflow Management
  • Vendor Management
  • Task Management
  • Self Service Portal
  • Offline Form
  • Live chat system
  • Knowledge Management
  • Help Desk
  • Email Management
  • Email Integration
  • Customer DataBase
  • Contact Management
  • Case Management
  • Assignment Management
  • Asset Management

Vision Helpdesk Pricing

Vision Helpdesk offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

Starter Help Desk
₹ 864 Per Agent/Month/Billed Annually
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Pro Help Desk
₹ 1440 Per Agent/Month/Billed Annually
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Satellite Help Desk
₹ 1728 Per Agent / Month / Billed Annual
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Pro Service Desk
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Ent Service Desk
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Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly, Onetime(Perpetual license)
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: Chinese, Danish, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Company Details
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Company Name Vision Helpdesk
Company Website Visit Website
Vision Helpdesk Description

Introducing our newest software, Help Desk Software - a multi-channel ticketing system that simplifies customer communication by unifying it across different platforms. By consolidating emails, customer portal interactions, social media messages, live chats, and phone calls in one place, our software makes it easier for businesses to keep track of their customer interactions. With our Satellite Help Desk feature, businesses can now handle support for multiple brands or companies using a single staff portal. Each brand can also have its own branded customer portal, creating a more personalized experience for customers. This not only helps businesses save on costs but also reduces the need for staff members to switch between different help desks. Plus, role-based access control ensures the security of the system for each staff member. Additionally, our Service Desk feature follows the discipline of IT service management (ITSM) as defined by ITIL and is PinkVERIFY Certified. This includes modules such as CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management, and Release Management. Our Live Chat Software is a real-time, secure messaging platform that enables businesses to engage with website visitors and convert them into paying customers. It also boosts the productivity of customer support teams by providing them with a quick and reliable way to assist

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Vision Helpdesk FAQ's

Here’s a breakdown of Vision Helpdesk’s pricing plans:

1. Starter Help Desk: ₹ 864 Per Agent/Month/Billed Annually Price

2. Pro Help Desk: ₹ 1440 Per Agent/Month/Billed Annually Price

3. Satellite Help Desk: ₹ 1728 Per Agent / Month / Billed Annual Price

4. Pro Service Desk : ₹ Price

5. Ent Service Desk : ₹ Price

The top 5 features of Vision Helpdesk include:

  1. Project Management
  2. Performance Management
  3. Marketing Automation
  4. Marketing Analytics
  5. Email Marketing / SMS Marketing

Vision Helpdesk is compatible with multiple platforms, No, IOS , Android

Vision Helpdesk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Vision Helpdesk serves a wide range of businesses including StartUps, SMEs, Enterprises.

The top three competitors of Vision Helpdesk are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Vision Helpdesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Vision Helpdesk is available in multiple languages, including Chinese, Danish, Dutch, English, French and more.

Currently, Vision Helpdesk does not offer customization options.

No, Vision Helpdesk does not offer a lifetime free plan for its users.

No, APIs are not available in Vision Helpdesk.

Yes, Vision Helpdesk runs on mobile browsers.

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