Vonage Contact Center

Vonage Contact Center

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What is Vonage Contact Center?

Vonage Contact Center, is a solution for all your call center needs. With advanced technology and top-notch features, Vonage Contact Center streamlines communication and increases efficiency. Say goodbye to outdated software and hello to a new era of effortlessly managing customer interactions.

Key Features of Vonage Contact Center

  • Analytical Reports
  • Advanced Search
  • Analytics
  • Alerts / Escalation
  • Ad hoc Analysis
  • Action Item Tracking
  • Accounting Integration
  • Account Alerts
  • Access Controls/Permissions
  • Annotations
  • Alumni Management
  • Advocate Management
  • Ad Hoc Reports
  • Accounts payable
  • Accounting
  • Access control
  • A/B Testing
  • Analytics/ROI Tracking
  • Allocation
  • Ad hoc Query
  • Activity Tracking
  • Accounts Receivable
  • Account Based Marketing
  • Access Monitoring
  • 1-click installationWorks with GoogleApps

Vonage Contact Center Pricing

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Vonage Contact Center Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English, French, German
Company Details
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Company Name Vonage
Company Website Visit Website
Vonage Contact Center Description

Vonage Contact Center is a unique cloud-based contact centre software that offers personalized service for every customer interaction, resulting in increased satisfaction, stronger engagement and quicker issue resolution. Our platform expands across the globe, providing a comprehensive solution for customer communications, allowing you to effectively retain existing customers, attract new ones, and foster business growth. Vonage Contact Center user-friendly platform is perfect for small businesses seeking a simple and efficient approach to managing their telephony services.

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Vonage Contact Center Rating

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Vonage Contact Center FAQ's

The top 5 features of Vonage Contact Center include:

  1. Analytical Reports
  2. Advanced Search
  3. Analytics
  4. Alerts / Escalation
  5. Ad hoc Analysis

Vonage Contact Center serves a wide range of businesses including StartUps, SMEs, Agencies.

Vonage Contact Center is compatible with multiple platforms, No, IOS , Android

The top three competitors of Vonage Contact Center are VS Dialer, 3cLogic and 8x8 Virtual Office. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Vonage Contact Center does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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