WaitWell

WaitWell

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What is WaitWell?

WaitWell is a queuing and booking platform that improves service experiences while streamlining operations. It supports virtual queues, walk-ins, and bookings with notifications, AI wait estimates, analytics, payments, and system integrations.

Key Features of WaitWell

  • Reporting/Analytics
  • Multi-Location
  • Electronic Signature
  • Employee Management
  • Barcode Scanning
  • CRM
  • Waitlist Status Tracking
  • Public Waitlist
  • Self Check-in
  • Reporting & statistics
  • Alerts/Notifications
  • Waiting Time Tracking
  • Visitor Tracking
  • Customer DataBase
  • Registration Management
  • Personalization
  • Trend Analysis
  • Multi-Channel Collection
  • Action Management
  • Multi-Channel Communication
  • Sentiment Analysis
  • Customer Segmentation
  • Pre-Registration
  • ID Scan
  • Analytics
  • Dashboard
  • Service Personally
  • Customer Service
  • Dashboards & Analytics
  • Queue Manager
  • Appointment Management

WaitWell Pricing

WaitWell Business
＄ 250
Per Month
Get Offer >>
WaitWell Enterprise
＄ 500
Per Month
Get Offer >>
WaitWell Campus
＄ 500
Per Month
Get Offer >>

Screenshots

WaitWell Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Yearly,Monthly
Life Time Free Plan: No
APIs Available: Yes
Customization Possible: Yes
Device Support: Desktop,Mobile,Tablet,iPad
Mobile Platforms: Yes
Available Support: Email,Phone,Live Support,Training,Tickets
Desktop Platforms: Web App
Languages Available: English,French,German,Spanish,Arabic,Punjabi,Ukranian
Software Integrations: Salesforce, HubSpot, PeopleSoft, Charm Health, Medi EHR, Vetspire, Shepherd, Azure AD, Google Meets, Microsoft Teams, Zoom, Outlook, Google Calendar, Twilio, Telnyx, Shibboleth, Stripe, FreshDesk, MailChimp, Survey Monkey, ZenDesk
Software Industry: All Industries
Company Details
Contact Now
Company Name WaitWell
Company Website Visit Website
Head Office Calgary,Canada
WaitWell Description

WaitWell is a comprehensive queue management and appointment scheduling platform that enhances customer and patient experiences while improving operational efficiency.

It allows organizations to manage virtual queues, walk-ins, and scheduled appointments via web links, QR codes, SMS, or optional self-service kiosks. Customers receive real-time updates, AI-powered wait time estimates, and turn notifications, reducing uncertainty, congestion, and frustration. Staff benefit from intuitive dashboards, workflow automation, and advanced analytics to optimize staffing and service delivery.

WaitWell integrates seamlessly with systems such as EHRs, CRMs, and student information systems to ensure secure data flow and streamlined operations. The platform also supports appointment self-service, digital intake forms, document uploads, and secure payments, minimizing administrative work and accelerating check-ins. With robust reporting, real-time insights, and accessibility features like multilingual support and kiosks, WaitWell delivers an inclusive, data-driven solution for healthcare, education, and other service-based industries.

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WaitWell FAQ's

The top 5 features of WaitWell include:

  1. Reporting/Analytics
  2. Multi-Location
  3. Electronic Signature
  4. Employee Management
  5. Barcode Scanning

WaitWell serves a wide range of businesses including Enterprises.

Yes, WaitWell integrates seamlessly with: Salesforce, HubSpot, PeopleSoft, Charm Health, Medi EHR, Vetspire, Shepherd, Azure AD, Google Meets, Microsoft Teams, Zoom, Outlook, Google Calendar, Twilio, Telnyx, Shibboleth, Stripe, FreshDesk, MailChimp, Survey Monkey, ZenDesk

WaitWell is compatible with multiple platforms, Web App, IOS , Android

The top three competitors of WaitWell are BestDoc Practice, Engageware and TotalQueue. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, WaitWell does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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