Zendesk

Zendesk

Zendesk has not claimed this profile. Information is provided by TechnologyCounter.
Do you work at Zendesk? Claim your profile to keep your product information updated.
Zendesk Write a Review
Visit Website
Free Demo
Visit Website
Free Demo

What is Zendesk?

Zendesk is a customer service software that helps businesses of all sizes deliver exceptional support to their customers. Its user-friendly platform streamlines communication through various channels and provides powerful tools for managing tickets, tracking customer interactions, and gaining valuable insights. With Zendesk, businesses can provide top-notch support and build strong relationships with their customers.
Awards
Zendesk Award 2024

Key Features of Zendesk

Discover the unique key features that set Zendesk apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Ticket Management
  • Online Forums
  • Multiple Brands Products
  • Macros
  • Live chat system
  • Issue Tracking
  • Help Desk Management
  • Community Forums
  • Alerts/Escalation
  • Social Media Integration
  • Third Party Integration
  • Service Level Agreement (SLA) Management
  • Knowledge Base
  • Automated Routing
  • Surveys & Feedback
  • Self Service Portal

Zendesk Pricing

Zendesk offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

Support Team
₹ 1368 Agent/Month
Get Offer >>
Support Professional
₹ 3960 Agent/Month
Get Offer >>
Support Enterprise
₹ 8280 Agent/Month
Get Offer >>
Suite Team
₹ 3960 Agent/Month
Get Offer >>
Suite Growth
₹ 6408 Agent/Month
Get Offer >>
Suite Professional
₹ 8280 Agent/Month
Get Offer >>
Suite Enterprise
₹ 12168 Agent/Month
Get Offer >>

Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac, Android, Zendesk App
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Company Details
Contact Now
Company Name Zendesk
Company Website Visit Website
Head Office Bengaluru,India
Zendesk Description

What is Zendesk? Zendesk is a customer support software that is highly recognized and used by businesses around the world. It is known for improving customer satisfaction and agent productivity by providing a single, dynamic interface for all customer interactions. With advanced features such as web widgets, pre-defined ticket responses, and complete customer history, Zendesk is the ultimate solution for building exceptional customer experiences. It offers flexible and powerful customer service and engagement products that can scale to meet the needs of any business. Additionally, Zendesk supports over 60 languages and serves more than 165,000 businesses. It can also integrate with various third-party applications, making it a versatile tool for improving customer service. With features such as the Zendesk Agent Workspace, chat tool, automated triggers, and detailed analytics, Zendesk enables businesses to effectively manage customer conversations, measure satisfaction and agent performance, and make data-driven decisions to enhance customer service.

Alternatives of Zendesk
Adversus 0.0
Aircall 0.0
AVOXI 0.0
CloudTalk 0.0
EvaluAgent 0.0
Five9 0.0
GoToConnec... 0.0
MobileSpy 0.0

Zendesk Rating

Be the first to leave a review for Zendesk

Zendesk FAQ's

Here’s a breakdown of Zendesk’s pricing plans:

1. Support Team: ₹ 1368 Agent/Month Price

2. Support Professional: ₹ 3960 Agent/Month Price

3. Support Enterprise: ₹ 8280 Agent/Month Price

4. Suite Team: ₹ 3960 Agent/Month Price

5. Suite Growth: ₹ 6408 Agent/Month Price

6. Suite Professional: ₹ 8280 Agent/Month Price

7. Suite Enterprise: ₹ 12168 Agent/Month Price

The top 5 features of Zendesk include:

  1. Ticket Management
  2. Online Forums
  3. Multiple Brands Products
  4. Macros
  5. Live chat system

Zendesk is compatible with multiple platforms, No, IOS , Android

Zendesk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Zendesk serves a wide range of businesses including Freelancers, StartUps, SMEs, Enterprises.

The top three competitors of Zendesk are Adversus, Aircall and AVOXI. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Zendesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Zendesk is available in multiple languages, including Chinese, Dutch, English, French, German and more.

Currently, Zendesk does not offer customization options.

No, Zendesk does not offer a lifetime free plan for its users.

No, APIs are not available in Zendesk.

Yes, Zendesk runs on mobile browsers.

Please Wait, Processing...