Zoho Discussions

Zoho Discussions

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What is Zoho Discussions?

Zoho Discussions is a Customer Service Software that caters to the needs of both startups and enterprises. It offers a complete suite of web-based solutions for efficient management of customer service. With features such as Group Management, Complaint Monitoring, Feedback Collection, Blogs, and Real-time Chat, all available in one place, Zoho Discussions simplifies the process of providing exceptional customer support.

Key Features of Zoho Discussions

  • Chat History
  • Customer Experience Management
  • Automatic Chat Translation
  • File Sharing
  • Customizable Branding
  • Call Me Option
  • Issue Tracking
  • Help Desk Management
  • Community Forums
  • Automated Routing
  • Alerts/Escalation
  • Knowledge Base
  • Customization
  • Interaction Tracking
  • Import & Export Data
  • Campaign Management
  • Lead Scoring
  • Dashboard
  • Lead Management
  • Email Marketing / SMS Marketing
  • Document Management
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager

Zoho Discussions Pricing

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Zoho Discussions Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name ZOHO
Company Website Visit Website
Head Office Chennai,India
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Zoho Discussions Categories on the TechnologyCounter
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Zoho Discussions Rating

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Zoho Discussions FAQ's

The top 5 features of Zoho Discussions include:

  1. Chat History
  2. Customer Experience Management
  3. Automatic Chat Translation
  4. File Sharing
  5. Customizable Branding

Zoho Discussions serves a wide range of businesses including StartUps, Enterprises.

Zoho Discussions is compatible with multiple platforms, No, IOS , Android

The top three competitors of Zoho Discussions are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Zoho Discussions does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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