Zoho FSM

Zoho FSM is your go-to solution for managing field services, simplifying everyday operations with ease. It is built for service businesses that provide installations, maintenance, and repairs at client locations. Zoho FSM offers efficient work order management to easily process service requests, generate detailed estimates, and track job statuses, ensuring smooth operations.

The Dispatch Console streamlines scheduling and dispatching with Gantt charts, grid view, real-time maps, and location tracking for effective resource allocation. Manage your workforce with varied skills, custom profiles, and crew assignments for a top-notch service experience.

Invoicing and Payments are built into Zoho FSM, supporting multiple currencies, regional taxes, and online payment gateways. The Zoho FSM mobile app, available on both Android and iOS, empowers field workers to stay productive on the go. They can log timesheets, share notes, capture images, track trips, create service reports, work orders, and service tasks, and even generate invoices or record payments with just a click.

Every service business is unique, which is why you have customization options to make Zoho FSM truly your own. Your everyday repetitive actions can be quickly automated, helping you focus on providing better service.

Zoho FSM also integrates effortlessly with other Zoho apps like Zoho CRM, Zoho Desk, and Bigin by Zoho CRM, offering a unified solution for your service business. It supports REST APIs, allowing connections with third-party applications. You can also integrate with WhatsApp for direct customer interactions within the application.

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