Aeologic

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What is Aeologic?

Aeologic is a software that is changing the game in the tech industry. With its innovative features and user-friendly interface, Aeologic provides a seamless experience for businesses and individuals alike. Join the millions of satisfied users and see how Aeologic is revolutionizing the way we approach technology.

Key Features of Aeologic

  • Ticket Management
  • Social Media Integration
  • Service Level Agreement (SLA) Management
  • Reporting/Analytics
  • Real-time Chat
  • Multi-Channel Communication
  • Interaction Tracking
  • IT Asset Management
  • Email Integration
  • Automated Routing
  • Alerts / Escalation

Aeologic Pricing

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Aeologic Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email, Phone
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Aeologic Technologies
Company Website Visit Website
Aeologic Description

Aegis Aeologic Help Desk Software is a complete, customizable solution that streamlines support operations and improves customer service for businesses of all sizes. The platform has a completely integrated help desk, client, and asset management system, allowing you to manage support requests, client interactions, and technical assets through a single interface. Clients and staff can use an intuitive online interface to log, view, and track calls, search the knowledge base, and access FAQs, lowering support costs and improving response times.​

The platform allows advanced customization, allowing organizations to create bespoke forms and templates for different users, clients, and support scenarios. Automated notifications, workflows, and triggers guarantee that nothing slips through the cracks, while customized dashboards and reporting tools provide real-time information on support performance and problem resolution. Aegis Aeologic Help Desk also features a comprehensive knowledge repository with resolution history, allowing for speedy incident resolution while using collective team experience.

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Aeologic FAQ's

The top 5 features of Aeologic include:

  1. Ticket Management
  2. Social Media Integration
  3. Service Level Agreement (SLA) Management
  4. Reporting/Analytics
  5. Real-time Chat

Aeologic serves a wide range of businesses including StartUps, SMEs, Enterprises.

Aeologic is compatible with multiple platforms, No, IOS , Android

The top three competitors of Aeologic are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Aeologic does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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