AzureDesk

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What is AzureDesk?

AzureDesk is a help desk software that streamlines your customer support process and enhances your team's productivity. With its user-friendly interface and robust features, AzureDesk is designed to provide efficient and seamless support to your clients. Say goodbye to overwhelming support requests and hello to streamlined, hassle-free customer service with AzureDesk.

Key Features of AzureDesk

  • Ticket Management
  • Social Media Integration
  • Service Desk (ITIL ITSM)
  • Self Service Portal
  • Online Activation
  • Multiple Brands Products
  • Known Issue Management
  • Issue Tracking
  • Incident Management
  • Help Desk Management
  • Email Integration
  • Document Management
  • Customer DataBase
  • Contract Management
  • Billing & Invoicing
  • Automated Routing

AzureDesk Pricing

Price per agent per month
₹ 360 Per Month
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AzureDesk Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: SAAS
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name AzureDesk Inc
Company Website Visit Website
AzureDesk Description

and Filters, and Customizable Portal AzureDesk is an economical and user-friendly help desk software designed to enhance customer service and provide a satisfactory experience. This system mainly functions as a ticket management platform that efficiently manages the operation of agents. With affordable pricing, single agents can use the system free of charge, while teams can opt for the $5 monthly plan and try out the service with a free trial. The essential feature of AzureDesk is its ability to automatically convert customer service emails into tickets, regardless of the number of email addresses involved. The mailbox has unlimited storage, and all emails are converted and displayed on the ticket management dashboard. A unique collaboration suite is also available, allowing team agents to work together and solve tickets in real-time. The efficient and accessible customer support offered by AzureDesk has been applauded by satisfied customers, with a team of experienced professionals available 24/7. Support can be accessed through email, live chat, or by referring to the comprehensive FAQ section on the website. The team also provides assistance with system implementation and integration with popular apps such as JIRA, Asana, and Freshbooks. What sets AzureDesk apart from other help desk systems is its exceptional ticket management capabilities, transforming regular customer service into an extraordinary experience. The system allows for easy assignment

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AzureDesk FAQ's

The top 5 features of AzureDesk include:

  1. Ticket Management
  2. Social Media Integration
  3. Service Desk (ITIL ITSM)
  4. Self Service Portal
  5. Online Activation

AzureDesk serves a wide range of businesses including StartUps, SMEs, Enterprises.

AzureDesk is compatible with multiple platforms, No, IOS , Android

The top three competitors of AzureDesk are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, AzureDesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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