CXONCLOUD

CXONCLOUD is a B2B software solution designed to streamline the process of creating, managing, and measuring the customer experience from start to finish. With just a few clicks, businesses can utilize an all-in-one platform that includes features such as unlimited customer feedback, booking, loyalty programs, rewards, referral marketing, and email automation, all aimed at ensuring a consistent and seamless experience for customers on every touchpoint. On top of improving search functions, CXONCLOUD also simplifies customer engagement, whether it be for bookings or feedback. It is capable of understanding customer sentiments and acknowledges any concerns in real-time, automatically alerting businesses of any potential negative word of mouth. The built-in loyalty measurement and management tools enable businesses to gauge the loyalty of their customers and implement ready-made loyalty campaigns to engage them through email and social media. The software also offers referral marketing campaigns to help small businesses acquire new customers through existing loyal customers, with features like automatic list generation and rewards management. Loyal customers can be rewarded with promo codes and QR codes, with a module in place for managing rewards.