Aceyus

Q: What are the top 5 key features of Aceyus?

The top 5 features: Outbound Call Center, Inbound Call Center, Call Logging, Blended Call Center, Analytics

Q: What types of businesses does Aceyus serve?

Aceyus serves a wide range of businesses, including StartUps, SMEs, Agencies, Enterprises.

Q: Who are the main competitors of Aceyus in the market?

The top three competitors of Aceyus are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What is Aceyus?

Aceyus is a trusted name in the world of customer experience software. With their innovative solutions and state-of-the-art technology, Aceyus has gained recognition as a leader in the industry. Their software streamlines and optimizes contact center operations, helping businesses enhance customer satisfaction and drive success.

Key Features of Aceyus

Outbound Call Center
Inbound Call Center
Call Logging
Blended Call Center
Analytics
Dashboard
Contact Management

Aceyus Pricing

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Aceyus Specifications

Software Accessible: Hybrid

Run On Mobile Browser: Yes

Offers Free Trial: Yes

Payment Options: Monthly, Yearly

Life Time Free Plan: No

APIs Available: No

Customization Possible: No

Device Support: Api, Customization, Mobile Support, Web App, Windows, Mac

Mobile Platforms: Yes

Available Support: Email

Desktop Platforms: No

Languages Available: English

Company Details

Company Name Aceyus

Company Website Visit Website

Aceyus Description

Aceyus is a premier call center software system that focuses on comprehensive reporting, analytics, and customer experience management for enterprise contact centers. The platform combines data from several phone systems, such as Cisco, Avaya, Amazon Connect, and Genesys, and interacts with CRM and workforce management (WFM) technologies to create a single, real-time dashboard for complete contact center visibility. Aceyus allows managers to monitor agent activity, measure performance metrics, and optimize operations with customisable dashboards, trend analysis, and actionable insights, making it easier to identify and resolve customer journey friction points.

Aceyus' main features include real-time and historical reporting, omnichannel analytics, agent performance tracking, call recording integration, and workflow automation. The platform's Vault module centralizes and normalizes data from voice, chat, and email channels, providing precise insights across all customer touchpoints.

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Aceyus FAQ's

What are the top 5 key features of Aceyus?

The top 5 features of Aceyus include:

Outbound Call Center
Inbound Call Center
Call Logging
Blended Call Center
Analytics

What types of businesses does Aceyus serve?

Aceyus serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Which devices and platforms are compatible with Aceyus?

Aceyus is compatible with multiple platforms, No, IOS , Android

Who are the main competitors of Aceyus in the market?

The top three competitors of Aceyus are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does Aceyus offer a trial version for users?

Yes, Aceyus offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.