3CX

Q: What are the top 5 key features of 3CX?

The top 5 features: Online Fax, IVR and Dial Groups, Multiple Extension, Internal Call Transfer, Call Logs

Q: What types of businesses does 3CX serve?

3CX serves a wide range of businesses, including StartUps, SMEs, Enterprises.

Q: Who are the main competitors of 3CX in the market?

The top three competitors of 3CX are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What is 3CX?

3CX, the all-in-one communication solution designed to improve efficiency and streamline collaboration in any business setting. With powerful features such as video conferencing, call routing, and seamless integration with popular apps, 3CX is revolutionizing the way teams communicate and connect. Say goodbye to traditional phone systems and hello to a modern and user-friendly communication platform.

Key Features of 3CX

Online Fax
IVR and Dial Groups
Multiple Extension
Internal Call Transfer
Call Logs
API Integration
Customisable Welcome Greeting
Mobile App
Call Center
CRM integration
Call Routing
Call Recording
Survey Management

3CX Pricing

Standard FREE

₹ 0 Up to 4SC

PRO Edition

₹ 18000 Starting from 4SC

Enterprise

₹ 25200 Starting from 4SC

Screenshots

3CX Specifications

Software Accessible: Any

Run On Mobile Browser: Yes

Offers Free Trial: Yes

Payment Options: Yearly

Life Time Free Plan: No

APIs Available: No

Customization Possible: No

Device Support: Api, Customization, Mobile Support, Windows, Android, iOS, 3CX App

Mobile Platforms: Yes

Available Support: Email, Phone, Live Support, Training, Tickets

Desktop Platforms: No

Languages Available: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Company Details

Company Name 3CX

Company Website Visit Website

3CX Description

3CX is a sophisticated, all-in-one call center and business phone system designed to improve communication and customer service for businesses of all kinds. The platform includes advanced call center capabilities like call queues, call recording, real-time wallboards, SLA alerting, and skill-based routing, which ensures efficient call management and agent performance tracking. With seamless interface to top CRM systems such as Salesforce, HubSpot, and Zoho, 3CX supports click-to-call, automatic call logging, and caller ID matching, making it simple for teams to provide personalized, data-driven assistance.

Beyond traditional telephony, 3CX provides omnichannel communication, such as live chat, video conferencing, SMS, and social messaging, all from a single interface. Its AI-powered call analytics deliver actionable insights via conversation transcription, sentiment analysis, and summaries, assisting organizations in optimizing customer interactions and improving service quality. The system is highly scalable, secure, and adaptable, allowing on-premise, cloud, and hybrid installations, as well as mobile apps for remote work and strong security features like as encryption and GDPR compliance.

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3CX FAQ's

What are the top 5 key features of 3CX?

The top 5 features of 3CX include:

Online Fax
IVR and Dial Groups
Multiple Extension
Internal Call Transfer
Call Logs

What types of businesses does 3CX serve?

3CX serves a wide range of businesses including StartUps, SMEs, Enterprises.

Which devices and platforms are compatible with 3CX?

3CX is compatible with multiple platforms, No, IOS , Android

Who are the main competitors of 3CX in the market?

The top three competitors of 3CX are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does 3CX offer a trial version for users?

Yes, 3CX offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.