astTECS Call Center

astTECS Call Center

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What is astTECS Call Center?

*astTECS Call center software is based on open source technology with all advanced features - Predictive dialing, call recording, GSm Dialer, IVR, integration with omnichannel such as SMS, Email, WhatsApp, Socialmedia and many more .

Key Features of astTECS Call Center

Discover the unique key features that set astTECS Call Center apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Call Transfer
  • Voice Mail
  • Queue Management
  • Interactive Voice Response
  • Multi Lingual IVR
  • Blind Transfer
  • Auto Dialer
  • Reporting/Analytics
  • Power Dialer
  • Skill Based Routing
  • IVR System
  • Analytical Reports
  • Virtual Call Center
  • Outbound Call Center
  • Manual Dialer
  • Inbound Call Center
  • Call Logging
  • Blended Call Center
  • Analytics
  • Historical Reporting
  • Campaign Management
  • Activity Tracking
  • VoIP
  • Voice & Data Integration
  • Predictive Dialer
  • Outbound Reporting
  • IVR / Voice Recognition
  • Inbound Reporting
  • Call Monitoring
  • Call Center Management
  • Conferencing
  • Caller ID
  • Dashboard
  • Real Time Monitoring
  • Call Management
  • Call Logs
  • Call Recording
  • API Integration
  • IVR and Dial Groups
  • Contact Management
  • Mobile App
  • Call Center
  • Multiple Simultaneous Calls
  • Multiple Extension
  • Customisable Welcome Greeting
  • Internal Call Transfer
  • Lead Management
  • Multi User login & Roll based access

astTECS Call Center Pricing

astTECS Call Center offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

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Screenshots

Take a visual tour of the astTECS Call Center with screenshots that highlight its interface, features, and usefulness. Learn about the user experience before you begin.

Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Transaction
Life Time Free Plan: Yes
APIs Available: No
Customization Possible: Yes
Device Support: Desktop
Available Support: Email,Phone,Live Support,Training,Tickets
Desktop Platforms: Windows
Languages Available: English
Software Integrations: Email, SMS, Webchat, WhatsApp, Social media, , ERP, CRM (Leadsquared, Zoho, Vtiger, Salesforce etc)
Software Industry: All Industries
Company Details
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Company Name *astTECS
Company Website Visit Website
Head Office Bangalore,India
astTECS Call Center Description

OUR KEY OFFERINGS: Automatic Call Distribution, Inbound and outbound dialer, Multilevel IVR, Voice Logger, Voice blasting, Real-Time Call Monitoring, Real-time Call Reports and many more. Advantages of *astTECS Call Center Solution Omnichannel Integration : Interact with the customer from multiple channels via calls, text, web chats, web calls, social media, email etc. To deliver a seamless experience across all touch points. Technologies : *astTECS call center solution is based on open source technology which is highly scalable and flexible to suit all your business requirement at affordable cost. Integration : Seamless integration with all third party software – CRM ( Zoho, Salesforce, Vtiger, Leadsquare, Zendesk), Whatsapp , Email, Chat, SMS, Call Analytics: With *astTECS call center solution, get in depth reports of Agent behavior, Outliers detection, Profiling, QA conformance, Gap analysis to improve your operating efficiency. UX customization: Customize the solution as per your business needs with customized dashboards

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astTECS Call Center Rating

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astTECS Call Center FAQ's

The top 5 features of astTECS Call Center include:

  1. Call Transfer
  2. Voice Mail
  3. Queue Management
  4. Interactive Voice Response
  5. Multi Lingual IVR

Yes, astTECS Call Center integrates seamlessly with: Email, SMS, Webchat, WhatsApp, Social media, , ERP, CRM (Leadsquared, Zoho, Vtiger, Salesforce etc)

astTECS Call Center is compatible with multiple platforms, Windows

astTECS Call Center supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

astTECS Call Center serves a wide range of businesses including Startups, SMEs, Agencies, Enterprises.

The top three competitors of astTECS Call Center are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, astTECS Call Center does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

astTECS Call Center is available exclusively in English, providing a streamlined experience for English-speaking users.

Yes, astTECS Call Center offers customization options, allowing you to tailor the platform to better meet your business's specific needs.

Yes, astTECS Call Center offers a lifetime free plan for its users.

No, APIs are not available in astTECS Call Center.

Yes, astTECS Call Center runs on mobile browsers.

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