Desk365

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What is Desk365?

Desk365 is a cutting-edge cloud-based helpdesk designed for the Microsoft 365 workplace. It empowers businesses to provide exceptional customer service by offering a variety of communication channels including Microsoft Teams and Email, targeting customers right where they are.

Key Features of Desk365

Discover the unique key features that set Desk365 apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Ticket Management
  • Survey Management
  • Service Level Agreement (SLA) Management
  • Service Desk (ITIL ITSM)
  • Self Service Portal
  • Saas helpdesk software
  • Multi-Channel Collection
  • Knowledge Management
  • Help Desk Management
  • Email Management
  • Email Integration
  • Dashboard
  • Customizable Branding
  • Customer Support Tracking
  • Contact Management
  • Contact Database

Desk365 Pricing

Desk365 offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

Pro Plan
₹ 810 Full License/Single Agent/Month
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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Desk365
Company Website Visit Website
Desk365 Description

Desk365 is a highly utilized modern helpdesk for the Microsoft 365 workplace, designed to enhance customer service by providing omni-channel support through channels such as Microsoft Teams, Email, Web Forms/Widgets, and more - all easily accessible for your customers. With a user-friendly interface, Desk365 streamlines customer conversations by functioning as a Microsoft Teams ticketing system. This software effectively serves as both an external helpdesk for customers and an internal support system for employees, making it a versatile ITSM solution.

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Desk365 FAQ's

Here’s a breakdown of Desk365’s pricing plans:

1. Pro Plan: ₹ 810 Full License/Single Agent/Month Price

The top 5 features of Desk365 include:

  1. Ticket Management
  2. Survey Management
  3. Service Level Agreement (SLA) Management
  4. Service Desk (ITIL ITSM)
  5. Self Service Portal

Desk365 is compatible with multiple platforms, No, IOS , Android

Desk365 supports a variety of platforms including: Email, Phone.

Desk365 serves a wide range of businesses including Freelancers, StartUps, SMEs, Agencies, Enterprises.

The top three competitors of Desk365 are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Desk365 offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Desk365 is available exclusively in English, providing a streamlined experience for English-speaking users.

Currently, Desk365 does not offer customization options.

No, Desk365 does not offer a lifetime free plan for its users.

No, APIs are not available in Desk365.

Yes, Desk365 runs on mobile browsers.

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