Ensemble

The Alliance CRM is a software that allows business owners and directors to easily monitor sales activities and access essential reports from anywhere in the world. With this CRM, employees can quickly access customer history to provide timely and appropriate responses, resulting in faster service and increased customer satisfaction. Thanks to its integration with Unified Messaging, users can also send quotes, orders, and invoices to customers through fax or email. Moreover, Alliance Ensembler provides the option to remove access privileges for employees who no longer require it, such as those on temporary leave or former employees who are still in the system for administrative purposes. Key features of Alliance Ensembler include Account Management for tracking customer activities, Contact Management for managing individual contacts associated with accounts, Customer Management for handling accounts the business deals with, Lead Management for tracking prospective opportunities, and Product Management for managing the company's products and services. Additionally, it offers Opportunity Management for tracking sales and pending deals, Quotation Management for creating and managing orders, Journals for efficient reporting within the organization, and various reports for managers to access information on productivity, sales, and revenue.