Ericsson Network Manager

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What is Ericsson Network Manager?

Ericsson Network Manager is a unified telecommunications network management platform that helps service providers monitor, configure, automate, and optimize radio, transport, and core networks from a common operational environment.

Key Features of Ericsson Network Manager

  • Voice & Data Integration
  • Predictive Dialer
  • IVR / Voice Recognition
  • Call Monitoring
  • VoIP
  • Outbound Reporting
  • Contact Management
  • Call Center Management
  • Voice / SMS Alerts
  • Telemarketing Management
  • Inbound Reporting
  • Computer Telephony
  • Auto-Dialer

Ericsson Network Manager Pricing

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Ericsson Network Manager Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Yearly,Onetime (Perpetual license)
Life Time Free Plan: No
APIs Available: Yes
Customization Possible: Yes
Device Support: Desktop,Mobile
Available Support: Email,Phone
Desktop Platforms: Web App,Windows,Macintosh,Linux
Languages Available: English
Company Details
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Company Name Ericsson
Company Website Visit Website
Ericsson Network Manager Description

Ericsson Network Manager is a unified network management platform built for communications service providers operating complex traditional, virtualized, and cloud-based networks. It provides centralized visibility and control across radio access, transport, and core network domains, helping operators manage multiple technologies and network layers through a consistent operational environment.

The platform supports network configuration, performance monitoring, incident management, advanced troubleshooting, analytics, policy-based scaling, and operational automation. Its cloud-ready architecture can manage conventional and virtual network functions while supporting the transition from 4G to 5G and future network technologies.

Open integration points allow it to work with existing OSS environments, while model-driven integration helps operators deploy new network software without requiring a complete network management platform upgrade. Its automation, anomaly detection, predictive analytics, and flexible deployment options help improve network availability, reduce operational effort, and manage network complexity.

Please remove the current references to Reach Invoicing, Predictive Dialer, IVR, Telemarketing Management, Call Centre Management, and other features that do not reflect Ericsson Network Manager.

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Ericsson Network Manager FAQ's

The top five features are:

  1. Unified management across radio, transport, and Core networks

  2. Network configuration and performance management

  3. Operational automation and policy-based scalin

  4. Real-time analytics, anomaly detection, and troubleshooting

  5. Open integration with existing OSS environments

Ericsson Network Manager primarily serves communications service providers, mobile network operators, fixed-network operators, and organizations operating large or mission-critical telecommunications networks.

Ericsson Network Manager is a cloud-ready enterprise platform that can be deployed in a service provider’s cloud environment or as part of integrated infrastructure. Exact operating-system and browser requirements depend on the deployment and should be confirmed with Ericsson.

Products considered in adjacent network-operations and automation evaluations include HPE Paragon Insights, IBM Cloud Pak for Network Automation, Anodot, and comparable network-management offerings from Nokia and Huawei. Buyers should compare network-domain coverage, multivendor support, deployment model, integration, and service capabilities.

Ericsson does not publicly advertise a self-service free trial. Prospective customers should contact Ericsson for a product demonstration, technical assessment, and enterprise quotation.

Ericsson describes the platform as a unified network manager for radio, transport, and Core technologies, with cloud-ready deployment, open integration, automation, analytics, and virtual-network-function management.

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