Exotel's cutting-edge software is the go-to communication solution for businesses ranging from popular Indian companies like Flipkart, Ola, and Zomato to major Asian enterprises like Gojek and Lazada. Trusted for our unwavering commitment to meeting service level agreements (SLAs), we boast a remarkable uptime of 99.4% and offer rapid service scalability to handle high call volumes. Our software also caters to the needs of a distributed workforce with a comprehensive remote work solution designed specifically for sales and support teams. Gain valuable insights from call tracking and improve overall business performance with Exotel. Featuring advanced capabilities such as multi-level IVR, supervisor listen-whisper-barge functionality, and lead management for marketplaces, Exotel's cloud communication software seamlessly integrates with custom apps, CRMs, and helpdesk software, creating a centralized platform for all communication needs. Our virtual contact centre software allows businesses to build multi-IVR call flows, handle surges in call volume, automate responses, and track inbound and outbound call performance. With our number masking feature, privacy is ensured for drivers, delivery agents, and customers during communication. Effectively manage and optimize field operations with our workforce management solution, which includes simple yet powerful communication and tracking features. Additionally,
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The top 5 features of Exotel include:
Exotel serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.
Exotel is compatible with multiple platforms, No, IOS , Android
The top three competitors of Exotel are VScrm, VS Dialer and Moon Dialer. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Yes, Exotel offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.