Exotel

Name: Exotel
Brand: Exotel Techcom Pvt Ltd
Rating: 5 (1 reviews)

What is Exotel?

Exotel is a leading cloud-based communication platform that connects businesses with their customers through reliable and scalable solutions. With a focus on simplifying communication processes and enhancing customer engagement, Exotel empowers businesses to reach their full potential. From seamless call routing to intelligent IVR systems, Exotel takes communication to the next level.

Key Features of Exotel

Single Access Number
Smart Call Tracking
API Integration
Complete Messaging Platform
Multiple Extension
SMS
Toll Free Number
Multiple Simultaneous Calls
Call Logs
Customisable Welcome Greeting
IVR and Dial Groups
Call Routing
CRM integration
Lead Management
Call Recording

Exotel Pricing

Micro

₹ 5555 Per 3 Months

Believer

₹ 19999 Per 12 Months

Influencer

₹ 49999 Per 12 Months

Exotel Specifications

Software Accessible: Cloud Based

Run On Mobile Browser: Yes

Offers Free Trial: Yes

Payment Options: Yearly

Life Time Free Plan: No

APIs Available: No

Customization Possible: No

Device Support: Api, Customization, Mobile Support, Web App

Mobile Platforms: Yes

Available Support: Email, Phone, Training, Tickets

Desktop Platforms: No

Languages Available: English, Hindi

Company Details

Company Name Exotel Techcom Pvt Ltd

Company Website Visit Website

Exotel Description

Exotel's cutting-edge software is the go-to communication solution for businesses ranging from popular Indian companies like Flipkart, Ola, and Zomato to major Asian enterprises like Gojek and Lazada. Trusted for our unwavering commitment to meeting service level agreements (SLAs), we boast a remarkable uptime of 99.4% and offer rapid service scalability to handle high call volumes. Our software also caters to the needs of a distributed workforce with a comprehensive remote work solution designed specifically for sales and support teams. Gain valuable insights from call tracking and improve overall business performance with Exotel. Featuring advanced capabilities such as multi-level IVR, supervisor listen-whisper-barge functionality, and lead management for marketplaces, Exotel's cloud communication software seamlessly integrates with custom apps, CRMs, and helpdesk software, creating a centralized platform for all communication needs. Our virtual contact centre software allows businesses to build multi-IVR call flows, handle surges in call volume, automate responses, and track inbound and outbound call performance. With our number masking feature, privacy is ensured for drivers, delivery agents, and customers during communication. Effectively manage and optimize field operations with our workforce management solution, which includes simple yet powerful communication and tracking features. Additionally,

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Exotel FAQ's

What are the top 5 key features of Exotel?

The top 5 features of Exotel include:

Single Access Number
Smart Call Tracking
API Integration
Complete Messaging Platform
Multiple Extension

What types of businesses does Exotel serve?

Exotel serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Which devices and platforms are compatible with Exotel?

Exotel is compatible with multiple platforms, No, IOS , Android

Who are the main competitors of Exotel in the market?

The top three competitors of Exotel are VScrm, VS Dialer and Moon Dialer. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does Exotel offer a trial version for users?

Yes, Exotel offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.